Athletic Venue Operations Manager

2 weeks ago

Birmingham, Alabama, United States The Fennec Full time

Job Overview: We are in search of a skilled Athletic Venue Operations Manager to lead the comprehensive management of our sports bar activities. The successful candidate will possess a fervor for athletics, outstanding leadership capabilities, and a robust understanding of business operations. The Athletic Venue Operations Manager will be tasked with enhancing the sports bar's visibility, supervising personnel, ensuring top-notch customer satisfaction, and optimizing financial performance.

Company Overview

At The Fennec Sports Bar and Grill, we aim to create an enjoyable and inviting atmosphere where guests can savor exquisite cuisine, refreshing beverages, numerous screens, and cutting-edge audio-visual technology to elevate the sports viewing experience. We are dedicated to providing exceptional service and nurturing a sense of community among our patrons. Our aspiration is to become the premier destination for sports enthusiasts, culinary lovers, and social gatherings, while maintaining high standards of quality, integrity, and enthusiasm for our offerings. We strive to be a venue where everyone feels at home.

Position Details

This is a full-time, on-site opportunity for a professional in Sports Management and Marketing. The Athletic Venue Operations Manager will oversee the overall functioning of The Fennec's Sports Bar and Grill, ensuring superior customer service, managing staff, and enhancing profitability. This role encompasses the execution of daily management and marketing responsibilities. Key tasks include formulating and implementing marketing initiatives, promoting sporting events, collaborating with sports teams and organizations, and engaging with patrons. The position demands exceptional communication skills, experience in sports bar management and marketing, and a genuine passion for sports.

Key Responsibilities

  • Manage the daily operations of the sports bar, including but not limited to overseeing front-of-house and back-of-house activities, as well as opening and closing procedures.
  • Collaborate with the Marketing team to devise and implement seasonal marketing strategies that create promotions, highlight events, and attract sports fans.
  • Recruit, train, and schedule staff to ensure sufficient coverage during peak times.
  • Uphold a high standard of customer service by engaging with guests, addressing their concerns, and resolving any issues that may arise.
Preferred Skills and Qualifications:
  • Excellent communication, management, and interpersonal abilities.
  • Familiarity with trends and dynamics within the sports industry.
  • Experience in sports marketing, sales, and/or sports bar management.
  • Capability to develop and implement marketing strategies.
  • A minimum of three years in Sports Bar Management or a Bachelor's or Master's degree in Sports Bar Management.

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