Client Relationship Specialist

1 week ago


Madison, Wisconsin, United States Understory, Inc. Full time
Client Success Representative at Understory

We are looking for a dedicated Client Success Representative to enhance our client relationships at Understory. If you possess a strong ability to foster client connections and thrive in a dynamic setting, we would like to connect with you.

Role Overview:

  • Oversee relationships with primary clients and stakeholders
  • Collaborate with internal departments to fulfill client requirements
  • Offer insights to improve products and services
  • Formulate strategies to address client insurance needs
  • Engage with clients regarding risk management solutions
  • Effectively address client inquiries and issues
  • Facilitate review sessions to evaluate performance metrics and gather program feedback

Qualifications:

  • At least 1 year of experience in client relationship management
  • Excellent communication and interpersonal abilities
  • Proactive approach with a focus on solutions
  • Familiarity with commercial property insurance or the auto dealership sector is advantageous

Compensation Package:

  • Competitive salary commensurate with experience
  • Comprehensive full-time benefits

About Understory:

Understory is a premier provider of insurance solutions addressing climate change. We integrate weather technology with risk modeling to deliver innovative property insurance products.

If you are committed to client success and wish to contribute to a mission-driven organization, we encourage you to consider this opportunity with Understory.



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