Account Manager

3 days ago


Oakland, California, United States Seismic Full time
About Seismic

We are a boutique marketing agency that specializes in building high-performance Influencer Marketing campaigns and communities for brands.

Influencer marketing offers significant potential, but can also present numerous friction and failure points. By combining institutional knowledge with data science and proprietary technology, we deliver performance-driven influencer marketing campaigns that work seamlessly for brands, creators, and audiences alike.

If you are passionate about the creator economy, we would like to discuss this opportunity with you.

About the Role

We are seeking an Account Executive to manage customer accounts and act as a liaison between them and our agency.

You will be the primary point of contact for your assigned clients, working with brands in various industries who are growing their businesses by partnering with key creators.

Your work will be crucial in maintaining customer satisfaction by listening to their preferences and addressing them with valuable advice and services.

The ideal candidate will be an empathetic listener and problem solver with a customer-centric approach. This role currently reports to the Head of Revenue. The base compensation for this role is $60k - $75k, depending on experience and location. This role is bonus-eligible.

We are a remote-friendly team with offices in Oakland, CA.

Key Responsibilities
  • Forge and build relationships with Brand partners, growing their business within the agency
  • Deeply understand client needs and translate those into effective campaigns in collaboration with our Talent and Campaign Planning team
  • Proactively network to attract new brands
  • Negotiate budgets and deadlines, managing expectations and making detailed reports on performance
  • Empathize with both brands and creators
  • Develop strong and long-term client relationships
Requirements
  • 3+ years of sales, prospecting, or account management, especially in a marketing, advertising, or related field
  • Experience managing expectations in a two-sided sales environment (matching brands and creators, for example)
  • Experience working with high-profile creators and a deep knowledge of creator content
  • The ability to quickly develop relationships with key stakeholders through empathetic listening and customer service
Seismic Core Values

We value empathy, collaboration, and creativity in our work. We strive to be an extension of our partners' teams, working seamlessly with brand marketers and creators to help their businesses succeed.

We are committed to diversity and inclusion, and we encourage people from underrepresented groups to apply. We believe that not all candidates will evaluate themselves with the same yardstick, so please consider applying even if you feel you don't meet all of the requirements.

Benefits
  • Health, dental, and vision Insurance
  • 401k with company matching
  • Flexible vacation and PTO
  • A friendly and collegial culture where people can thrive

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