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Account Manager
2 months ago
We are a boutique marketing agency specializing in high-performance Influencer Marketing campaigns and communities for brands. Our expertise lies in combining institutional knowledge with data science and proprietary technology to deliver performance-driven campaigns that work seamlessly for brands, creators, and audiences alike.
About the RoleWe are seeking an experienced Account Executive to manage customer accounts and act as a liaison between our agency and clients. As the key contact for assigned clients, you will be responsible for preserving customer satisfaction through active listening and providing fruitful advice and services.
Key Responsibilities:- Forge and build relationships with Brand partners, growing their business within the agency
- Deeply understand client needs and translate those into effective campaigns in collaboration with our Talent and Campaign Planning team
- Proactively network to attract new brands
- Negotiate budgets and deadlines, managing expectations and making detailed reports on performance
- Empathize with both brands and creators
- Develop strong and long-term client relationships
- 3+ years of sales, prospecting, or account management experience, especially in a marketing, advertising, or related field
- Experience managing expectations in a two-sided sales environment (matching brands and creators, for example)
- Experience working with high-profile creators and a deep knowledge of creator content
- The ability to quickly develop relationships with key stakeholders through empathetic listening and customer service
- Empathize: We work hard to understand each other, our needs, and our points of view. We think about the needs of brands, creators, and audiences, and help them understand each other's goals.
- Work as one: We seek to be an extension of our partners' teams, working seamlessly with brand marketers and creators to help their businesses succeed. We work collaboratively and share information across teams.
- Create an outsized impact: We are a small team that gets big results. We stay focused on our brands' and creators' goals and avoid bureaucracy and bloat. We solve problems creatively and find ways to over-deliver.
- Think long-term: We create authentic, meaningful relationships between creators, brands, and audiences. We invest in quality to achieve long-term sustainability, and we take accountability for high performance over time.
- Produce the best campaigns: Our campaigns are smart, creative, and effective. We empower creators and brands to get the best of each other. We push for authenticity and quality, and manage the details to ensure campaigns are successful.
We are an Equal Opportunity Employer. We want our team to reflect the diversity of the creators and audiences we support. We particularly encourage people from groups that are underrepresented in technology and media to apply. We know that not all candidates will evaluate themselves with the same yardstick, so please consider applying even if you feel you don't meet all of the requirements.
