Hardware and Software Engineer

4 days ago


Portage, Michigan, United States Omega Computer Services, LC Full time
About the Position
As a full-time IT Service Technician at Omega Computer Services, LC, you will play a vital role in delivering exceptional I.T. services and support to our clients. This dynamic role requires a unique blend of technical expertise, communication skills, and a willingness to learn and adapt.

Responsibilities
  • Remote troubleshooting and issue resolution.
  • Providing on-site technical support for existing clients.
  • Documenting internal procedures and notes.

What We Offer
* Estimated annual salary: $65,000-$85,000
* Opportunities for growth and professional development
* Collaborative and supportive work environment

Requirements
  • 1+ year(s) of experience working in an IT Service/Help Desk or NOC team environment.
  • Excellent customer service skills.
  • Strong written and verbal communication abilities.
  • Able to work independently and meet deadlines.
  • CompTIA A+ Certification (or equivalent).
  • Relevant certifications or knowledge in areas such as Active Directory services, network setups, Microsoft 365, and others.


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