Product Support Specialist

3 weeks ago


Jacksonville, Florida, United States Five Star Call Centers Full time
Job Description

We are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.

Key Responsibilities:

  • Assist customers with product-related inquiries and issues
  • Provide technical support and troubleshooting assistance
  • Escalate complex issues to senior team members as needed
  • Collaborate with cross-functional teams to resolve customer complaints

Requirements:

  • 1 year of customer service or technical support experience
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varied shifts, including evenings and weekends

What We Offer:

  • Competitive hourly rate
  • Opportunities for career growth and advancement
  • Comprehensive training program
  • Recognition and rewards for outstanding performance

At Five Star Call Centers, we are committed to providing exceptional customer service and support. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.



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