Product Support Specialist
3 weeks ago
We are seeking a highly skilled and customer-focused Product Support Specialist to join our team at Five Star Call Centers. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.
Key Responsibilities:
- Assist customers with product-related inquiries and issues
- Provide technical support and troubleshooting assistance
- Escalate complex issues to senior team members as needed
- Collaborate with cross-functional teams to resolve customer complaints
Requirements:
- 1 year of customer service or technical support experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Flexibility to work varied shifts, including evenings and weekends
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and advancement
- Comprehensive training program
- Recognition and rewards for outstanding performance
At Five Star Call Centers, we are committed to providing exceptional customer service and support. If you are a motivated and customer-focused individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.
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