Technical Support Specialist
2 hours ago
Visium Resources is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing issues with hardware, software, networking, and other computer-related technologies.
Key Responsibilities:- Respond to user inquiries regarding computer software or hardware operation
- Resolve problems by clarifying the user's complaint, determining the cause of the problem, selecting, and explaining the best solution, and following up to ensure resolution
- Maintain a record of daily data communication transactions, issues, and remedial actions taken, or installation activities
- Develop and maintain knowledge bases and FAQs for users
- Set up equipment for employee use, performing or ensuring proper installation of hardware, operating systems, or appropriate software
Visium Resources is an award-winning employment firm with a mission to match talented individuals with highly successful organizations. We value diversity and are an equal opportunity employer. All employment is decided based on qualifications, merit, and business need.
We are committed to providing our clients with the best possible service and support. As a Technical Support Specialist, you will be an integral part of our team, working closely with our clients to resolve technical issues and provide exceptional support.
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Technical Support Specialist
2 weeks ago
Jacksonville, Florida, United States Visium Resources Full timeTechnical Support SpecialistVisium Resources is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing issues with hardware, software, and networking technologies.Key Responsibilities:Respond to user inquiries regarding computer...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
3 weeks ago
Jacksonville, Florida, United States Visium Resources Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Visium Resources. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing issues with hardware, software, and other computer-related technologies.Key ResponsibilitiesRespond to user inquiries regarding...
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Technical Support Specialist
1 week ago
Jacksonville, Florida, United States HD Supply Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at HD Supply. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesAnalyze product problems and provide solutions to customersConduct research on product...
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Technical Support Specialist
4 weeks ago
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Technical Support Specialist
1 week ago
Jacksonville, Florida, United States HD Supply Full timeJob SummaryHD Supply is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers. This includes answering customer phone calls and emails related to product installation, troubleshooting, repairs,...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
4 weeks ago
Jacksonville, Florida, United States HD Supply Full time{"Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at HD Supply. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Responsibilities:* Respond to customer inquiries and provide technical support via phone, email, and other...
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Technical Support Specialist
4 weeks ago
Jacksonville, Florida, United States HD Supply Full time{"Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at HD Supply. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Responsibilities:* Respond to customer inquiries and resolve product-related issues in a timely and professional manner*...
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Technical Support Specialist II
4 weeks ago
Jacksonville Beach, Florida, United States City of Jacksonville Beach Florida Full timeJob Summary: We are seeking a skilled Technical Support Specialist II to join our team at the City of Jacksonville Beach Florida. **Job Summary:** This position performs complex technical and skilled work in providing support, training, and acquisition of office automation products and software for end user systems. **Key Responsibilities:** * Provide...
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Service Desk Technical Support Specialist
4 weeks ago
Jacksonville, Florida, United States Fidelity National Financial Full timeJob SummaryWe are seeking a highly skilled Service Desk Tier 2 Specialist to provide technical support for our business-critical services. As a key member of our IT team, you will be responsible for troubleshooting and resolving complex technical issues, providing excellent customer service, and collaborating with internal stakeholders to ensure seamless...
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Service Desk Technical Support Specialist
1 month ago
Jacksonville, Florida, United States Fidelity National Financial Full timeService Desk - Tier 2 Specialist Overview The Service Desk - Tier 2 Specialist provides second-tier technical support of business-critical services for internal and external customers while delivering exceptional customer service. Key Responsibilities • Field and troubleshoot incidents and requests via phone and email in the ServiceNow ITSM platform,...