Product Specialist
3 weeks ago
Mercedes Benz of Jacksonville is seeking a highly skilled Product Specialist to join our dynamic dealership. As a key member of our sales team, you will be responsible for providing exceptional customer service, guiding clients through the sales process, and ensuring a luxury experience for both internal and external customers.
Responsibilities
• Greet and guide clients as they appear on the lot to proceed into the sales process.
• Engage in conversation with clients to fully understand their needs and preferences.
• Assist clients in identifying a vehicle that meets their wants and needs.
• Be the vehicle expert, knowing the ins and outs of product offerings, optional packages, and the latest technology.
• Customize vehicle delivery, ensuring that the client understands the vehicle's operational features.
• Daily follow up using the dealership's Customer Relationship Management System (CRM).
Requirements
• Maintain an enthusiastic, high-energy personality throughout the workday.
• Excellent verbal and written communication skills.
• Excellent listening skills.
• Ability to work in a team setting.
• Valid driver's license with an acceptable driving record according to dealership guidelines.
• Willingness to submit to a pre-employment background check.
What We Offer
• Medical, dental, vision, short- and long-term disability, paid basic life insurance, 401(k) plan, personal time off, paid training, employee vehicle purchase plans, health and wellness, Saturday lunches, and discounts on products and services.
About Us
Fields Auto Group believes that employees are our greatest asset. We treat all team members with respect and appreciation for their contributions to the company. We believe in providing ongoing training and rewarding outstanding effort. Our goal is to provide the best customer experience and create lifelong relationships. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas and promote from within the organization.
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