Patient Service Representative III

2 weeks ago


Brewer, Maine, United States Northern Light Health Full time
Job Title: Patient Service Representative III

Job Summary:

The Patient Service Representative III is a key member of our healthcare team, responsible for providing exceptional patient care and administrative support. This role requires a high level of proficiency in patient registration, scheduling, and insurance verification, as well as excellent communication and problem-solving skills.

Key Responsibilities:

  • Register patients and obtain necessary demographic and insurance information
  • Schedule appointments and procedures, ensuring accurate and timely communication with patients and healthcare providers
  • Verify insurance coverage and obtain pre-authorizations as needed
  • Process patient payments and resolve billing discrepancies
  • Provide exceptional customer service, responding to patient inquiries and concerns in a timely and professional manner
  • Collaborate with healthcare providers and staff to ensure seamless patient care and efficient practice operations

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a healthcare setting, preferably in patient registration or scheduling
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in electronic medical records and practice management software

Working Conditions:

  • Work in a healthcare setting, with potential exposure to infectious diseases
  • Use computers and typing for extended periods
  • Lift, move, and load up to 30 pounds
  • Prolonged periods of sitting, standing, and walking

Why Join Our Team:

Northern Light Health is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. As a member of our team, you will have the opportunity to work with a talented and dedicated staff, while making a meaningful difference in the lives of our patients and community.



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