Customer Service Representative
2 weeks ago
Bar Harbor Bank & Trust is committed to delivering exceptional customer experiences.
As a Customer Service Representative, you will be the first point of contact for our customers, playing a critical role in our bank's success. You will support customers with their day-to-day financial needs, build trusted relationships, and contribute to the growth and prosperity of our communities.
Key Responsibilities:
- Assist customers in identifying their financial needs and recommend relevant products and services.
- Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
- Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
- Build trusting relationships with individuals in the communities we serve.
- Be an active participant in, and advocate for, community growth and prosperity.
- Process transactions for customers in a prompt, efficient, courteous, and professional manner.
- Provide exceptional customer service, resolve inquiries, and follow through with customers.
Requirements:
- An interest and experience in customer service.
- A working knowledge of Windows.
Our Culture:
- Positivity: We strive to create a rewarding and exciting place to work.
- Communication: We share the right information clearly and quickly to build great relationships.
- Teamwork: We actively share and build great teams to make positive things happen.
- Initiative: We value innovation and fresh thinking to continually improve our customer experience and team development.
- Professionalism: We treat others with care and respect, promoting real trust.
- Quality: We ensure the highest quality standards are adhered to in everything we do.
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