Front Desk Representative

5 days ago


Detroit, Michigan, United States Ascension Full time

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Representative to provide exceptional customer service and administrative support to patients and customers in a medical setting.

Key Responsibilities

  • Provide a warm and welcoming experience for patients and visitors, checking them in and out, and obtaining necessary documentation.
  • Verify and enter demographic information, obtain and verify insurance authorizations/precertification, and complete medical record release requests.
  • Schedule and confirm patient appointments, enter, review, and submit charges for patient procedures and services daily, and collect co-payments.
  • Reconcile all daily reports and deposits for accuracy and provide general office and clerical support to assigned area.

Requirements

  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

About Ascension

Ascension is a leading non-profit, faith-based national health system that operates 16 hospitals and more than 300 related healthcare facilities, employing nearly 23,000 compassionate associates. We are committed to providing spiritually centered, holistic care that sustains and improves the health of the communities we serve.

Equal Employment Opportunity Employer

Ascension is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment that values diversity and promotes equal opportunities for all associates and applicants.



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