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Airport Operations Manager

2 months ago

Charlotte, North Carolina, United States The Parking Spot Full time
Job Summary

We are seeking a highly skilled and experienced Airport Operations Manager to join our team at The Parking Spot. As a key member of our management staff, you will play a vital role in ensuring the smooth operation of our parking facilities and providing exceptional customer service.

Key Responsibilities
  • Leadership and Management
    • Supervise and train a team of employees to ensure they are performing their duties to the highest standard.
    • Monitor and maintain the cleanliness and maintenance of our facilities.
    • Ensure the safety of our customers, employees, and vehicles.
  • Customer Service
    • Provide exceptional customer service and respond to customer inquiries and concerns.
    • Ensure that customer needs are met and exceeded.
  • Operations and Logistics
    • Monitor and manage the daily operations of our parking facilities.
    • Ensure that all regulatory requirements are met.
    • Perform additional duties as reasonably requested by management.
Requirements
  • Education and Experience
    • High school education or equivalent; some college is preferred.
    • Some supervisory experience preferred.
  • Skills and Qualifications
    • Excellent leadership and communication skills.
    • Ability to lift up to 50 pounds to assist with luggage.
    • Experience with Microsoft Excel and Word is preferred.
    • Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle.
What We Offer
  • Competitive Pay and Benefits
    • $20/hour with regular bonus opportunities.
    • Great tips and regular bonus opportunities for those who are eligible.
  • Opportunities for Growth and Development
    • Training and professional development opportunities.
    • Paid Time Off, Vacation Pay, and Paid Holidays.