Airport Operations Manager
4 weeks ago
The City of Charlotte is a major commerce center, hosting several of the nation's largest banks and technology companies. As a key player in the region's economy, we strive to create a thriving community that offers upward mobility and advancement opportunities for all residents.
Job SummaryThis position plays a critical role in ensuring the safe and efficient flow of passengers through terminal facilities at Charlotte Douglas International Airport (CLT). The successful candidate will assist the Terminal Operations Manager in managing personnel and programs, overseeing the terminal inspection program, and enforcing rules and regulations to provide a positive customer experience.
Key Responsibilities- Assist in managing personnel and programs to optimize airport terminal and curbside operations
- Supervise and direct the work of Terminal Operations Supervisors and staff
- Oversee the professional development of staff to support their overall engagement, growth, and goal achievement
- Respond to and participate in airport emergencies and irregular operations
- Coordinate with airport tenants, stakeholders, and the public for passenger-related activities and impacts to operations
- Thorough knowledge of FARs Part 139, 77, and associated Advisory Circulars
- Considerable knowledge of the practices and techniques used in the field of customer service, airport or airline operations, and irregular operations at an airport
- Skills to communicate effectively orally and in writing
- Skills to efficiently manage multiple priorities and tasks
- Skills to effectively lead and motivate a diverse staff
- Major course work in aviation, business, public administration, or related field
- Experience must include a minimum of three years of direct supervisory experience
- AAAE C.M., A.C.E.-Operations, or A.A.E., preferred
The City's Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
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Airport Traffic Control Specialist
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Airport Operations Coordinator
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Airport Shuttle Operator
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Airport Lounge Dishwasher
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Airport Shuttle Bus Driver
4 weeks ago
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Airport Shuttle Driver
3 weeks ago
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Airport Lounge Porter
3 weeks ago
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Warehouse Operations Manager
3 weeks ago
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Airport Lounge Bartender
3 weeks ago
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Warehouse Operations Manager
4 weeks ago
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Housekeeper - Courtyard Charlotte Airport North
1 month ago
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Airport Vehicle Attendant
4 weeks ago
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Airport Lounge Front Desk Ambassador
3 weeks ago
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Airport Operations Manager
4 weeks ago
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Field Service Operations Manager
3 weeks ago
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