Automotive Parts Supervisor
2 months ago
The Parts Manager plays a crucial role in overseeing a successful and profitable parts division within Car Pros Automotive Group. This position requires a strategic approach to purchasing, inventory management, and customer service to achieve departmental goals.
Key Responsibilities:- Goal Setting: Establish and monitor objectives for the parts department, ensuring alignment with overall business targets. Prepare and manage the annual budget effectively.
- Team Collaboration: Foster a cooperative environment with other departments to enhance operational efficiency.
- Service Coordination: Collaborate with the Service Manager to ensure prompt availability of parts for all service tasks.
- Relationship Management: Build and maintain professional relationships with manufacturers and suppliers.
- Meeting Participation: Attend and contribute to management meetings to discuss departmental performance and strategies.
- Regulatory Compliance: Stay informed about and adhere to all relevant regulations affecting parts sales.
- Staff Development: Recruit, train, and motivate parts department personnel, monitoring their performance and providing guidance as needed.
- Operational Oversight: Schedule and direct the daily activities of the parts department staff.
- Technical Support: Offer technical assistance to team members to enhance service delivery.
- Team Meetings: Conduct regular meetings to address departmental issues and develop improvement strategies.
- Payroll Management: Oversee payroll records for parts department employees.
- Customer Satisfaction: Develop and enforce customer service guidelines to ensure high levels of satisfaction.
- Complaint Resolution: Address customer complaints promptly and in accordance with company policies.
- Pricing Strategy: Establish a pricing policy that balances profitability with customer loyalty.
- Inventory Management: Monitor and adjust inventory levels to minimize waste and obsolescence.
- Performance Evaluation: Set performance standards and evaluate employee effectiveness.
- Safety Compliance: Ensure adherence to safety protocols within the department.
- Diversity and Inclusion: Uphold company policies on non-discrimination and harassment.
- Professional Conduct: Maintain a courteous and professional demeanor with all stakeholders.
- Policy Reporting: Report any violations of company policies to management.
- Additional Duties: Perform other related tasks as assigned.
Benefits: Car Pros Automotive Group offers a supportive work environment with opportunities for professional development. Our comprehensive benefits package includes:
- Medical coverage after 60 days, including vision and prescription benefits.
- Optional dental coverage available at cost.
- Voluntary insurance options, including long-term and short-term disability, accident, and life insurance.
- 401(k) plan with company contributions after one year of service.
- Employee discounts on vehicle purchases, parts, and services after 90 days.
- Paid Time Off (PTO) of 52 hours annually, available after 90 days of employment.
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