Patient Services Coordinator

6 hours ago


Honolulu, Hawaii, United States Kalihi Palama Health Center Full time
Exciting Opportunity: Patient Services Specialist at Kalihi-Palama Health Center

**Primary Purpose:**

The Patient Services Specialist plays a crucial role in ensuring accurate patient information is obtained, registered, and documented according to KPHC policies and procedures.

**Key Responsibilities:**

  • Accurately register and collect patient information
  • Promote exceptional customer service and ensure smooth patient flow
  • Respond to phone calls promptly and provide necessary information
  • Ensure complete and accurate patient registration forms
  • Update patient information consistently
  • Schedule appointments and confirm status
  • Advise patients on required documents and preparations
  • Maintain patient confidentiality and privacy
  • Verify insurance prior to appointments

**Requirements:**

  • 2 years of receptionist or customer service experience
  • Exceptional customer service skills
  • Knowledge of MS Office and Electronic Medical Records
  • Ability to multitask, prioritize, and problem-solve
  • High School Diploma/GED required
  • Associates Degree or equivalent experience preferred

Kalihi-Palama Health Center is an equal opportunity employer committed to diversity. We strive to provide quality healthcare without discrimination.



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