Sales and Customer Service Representative

2 weeks ago


D'Iberville MS USA, United States Massage Envy Full time
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting the value of Total Body Care.

Key Responsibilities
  • Provide outstanding customer service and ensure every guest feels valued and understood
  • Promote the benefits of our wellness programs and services, and educate clients on new and expanded offerings
  • Support clinic flow by greeting clients, scheduling services, and addressing questions and concerns
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • Competitive hourly rate with opportunities for bonuses and commissions
  • Medical, dental, and vision plans with employer contribution
  • Matching 401(k) plan after 12 months of service
  • Employee referral bonus program and employee assistance program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • Discounts on products and services
Requirements
  • High school diploma or equivalent and previous retail or sales experience
  • Critical thinking and math skills, with the ability to multitask
  • Excellent people skills and ability to establish positive relationships with guests
  • Support for total body care and general knowledge of massage and skin care services


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