Animal Hospital Reception Coordinator
2 weeks ago
Veterinary Client Service Associate
Join our dynamic team at Redstonevet as we seek a dedicated and enthusiastic Client Service Associate. This role is crucial in creating a welcoming environment for our clients and their beloved pets. We are located in a thriving area and are committed to providing exceptional service.
Position Overview:
The Client Service Associate is the first point of contact for our clients, playing a vital role in shaping their experience with our veterinary practice. This full-time position requires a blend of compassion, communication skills, and the ability to thrive in a fast-paced environment.
Key Responsibilities:
- Manage client communications through various channels, including phone and email.
- Schedule appointments and ensure a smooth check-in and check-out process.
- Maintain an organized and welcoming reception area.
- Assist with prescription refills and answer basic inquiries regarding pet health.
- Document client interactions and maintain accurate records in our digital system.
Qualifications:
- Exceptional interpersonal and communication skills.
- Proficient in computer usage and multitasking.
- Empathetic and compassionate demeanor.
- Ability to handle multiple calls in a busy environment.
- Quick learner with a willingness to understand veterinary terminology.
What We Offer:
- Competitive compensation package.
- Benefits including pet daycare and boarding allowances.
- Comprehensive medical and dental insurance.
- 401(k) plan with company matching.
- Paid time off and opportunities for professional development.
- Employee recognition programs and team-building activities.
At Redstonevet, we pride ourselves on treating our staff with respect and providing a supportive work environment. If you are passionate about animal care and customer service, we encourage you to consider joining our team.
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