Animal Hospital Reception Coordinator

2 weeks ago


Littleton, Colorado, United States Redstonevet Full time

Veterinary Client Service Associate

Join our dynamic team at Redstonevet as we seek a dedicated and enthusiastic Client Service Associate. This role is crucial in creating a welcoming environment for our clients and their beloved pets. We are located in a thriving area and are committed to providing exceptional service.

Position Overview:

The Client Service Associate is the first point of contact for our clients, playing a vital role in shaping their experience with our veterinary practice. This full-time position requires a blend of compassion, communication skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

  • Manage client communications through various channels, including phone and email.
  • Schedule appointments and ensure a smooth check-in and check-out process.
  • Maintain an organized and welcoming reception area.
  • Assist with prescription refills and answer basic inquiries regarding pet health.
  • Document client interactions and maintain accurate records in our digital system.

Qualifications:

  • Exceptional interpersonal and communication skills.
  • Proficient in computer usage and multitasking.
  • Empathetic and compassionate demeanor.
  • Ability to handle multiple calls in a busy environment.
  • Quick learner with a willingness to understand veterinary terminology.

What We Offer:

  • Competitive compensation package.
  • Benefits including pet daycare and boarding allowances.
  • Comprehensive medical and dental insurance.
  • 401(k) plan with company matching.
  • Paid time off and opportunities for professional development.
  • Employee recognition programs and team-building activities.

At Redstonevet, we pride ourselves on treating our staff with respect and providing a supportive work environment. If you are passionate about animal care and customer service, we encourage you to consider joining our team.



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