Family Support Advocate

2 weeks ago

San Francisco, California, United States YMCA of San Francisco Full time

Overview

Imagine a role where your daily efforts contribute positively to the lives of individuals and communities. The YMCA of San Francisco, a leading nonprofit organization dedicated to community enhancement through youth development, health, and social responsibility, offers not just a job but a meaningful career that enables you to make a significant impact.

Position Summary

Under the guidance of the Family Resource Center (FRC) Director, the Enhanced Visitation/Family Advocate (FA) plays a crucial role in the development and execution of the Family Resource Center's initiatives. The FA is responsible for conducting intake assessments, providing essential information, and offering resources or referrals. Acting as a liaison between families and local service providers, the FA delivers targeted support programs tailored to family needs.

The FA assists clients in navigating resources available through municipal agencies, local enterprises, and collaborative Community-Based Organizations. This role includes supervising family visits, conducting outreach at community events, and organizing educational workshops for parents. Building strong partnerships with local organizations and maintaining an updated resource database are essential components of this position. The FA collaborates with other FRC staff to adopt a comprehensive approach to addressing family needs, dedicating significant effort to case management.

Key Responsibilities

  • Deliver services within the community, ensuring effective interaction with families at risk of abuse or neglect.
  • Utilize case management skills to document outcomes and adhere to program protocols.
  • Maintain confidentiality in all interactions and documentation.
Qualifications

Minimum Requirements

  • Associate's degree or equivalent experience.
  • A minimum of one year of experience working with families and youth in various settings.
  • Experience in client interviewing, assessment, and service planning.
  • Familiarity with community-based agencies.
  • Strong organizational skills with the ability to manage multiple tasks effectively.
  • Availability to work flexible hours, including evenings and weekends as needed.
  • Ability to engage with diverse populations across various backgrounds.
  • Excellent written and verbal communication skills.
  • Professional demeanor and a positive attitude.

Preferred Qualifications

  • Bachelor's degree in social work, counseling, psychology, or a related field.
  • Fluency in Spanish/English or Cantonese/English.

Benefits

  • Comprehensive health benefits, including medical and dental plans for full-time employees.
  • Retirement benefits with employer contributions after meeting eligibility criteria.
  • Employee Assistance Program available for all staff.
  • Commuter benefits through pre-tax payroll deductions.
  • Flexible Spending Account options for medical and dependent care.
  • Access to YMCA of San Francisco fitness facilities.
  • Paid time off benefits for eligible employees.
  • Opportunities for training and professional development.

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