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Parts Sales Representative

2 months ago

Columbus, Ohio, United States Columbus Equipment Co Full time
About Columbus Equipment Co

Columbus Equipment Co is a family-owned business with a commitment to excellence in the heavy equipment industry. As a leading provider of heavy equipment, we strive to deliver the best products, services, and experiences to our customers.

Job Summary

We are seeking a highly motivated and detail-oriented Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, maximizing parts sales, and ensuring a seamless customer experience.

Responsibilities
  • Customer Service: Provide excellent customer service while maximizing parts sales, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Parts Sales: Identify and suggest additional parts sales opportunities to customers, clearly communicate parts pricing and expected arrival dates, and inform customers of any changes or delays.
  • Inventory Management: Receive and process incoming shipments, confirm accuracy and quality of products, and store them appropriately.
  • Order Fulfillment: Pull customer orders, transfers, returns, and pack them accordingly for shipment methods.
  • Parts Location: Locate needed parts quickly and efficiently, and maintain a clean and organized parts showroom.
  • Communication: Clearly communicate with customers, colleagues, and management, and maintain a high level of cooperation with co-workers.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a sales or customer service role, preferably in the heavy equipment industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in PC hardware and software, including Microsoft Office.
  • Physical Requirements: Ability to sit for long periods, manage stress, and perform physical tasks such as lifting and standing.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Training and Development: Opportunities for professional growth and development, including tailored training and tuition assistance.