Healthcare Application Consultant

2 weeks ago


Watertown, Massachusetts, United States Steward Health Care Full time
Company: Steward Health Care Job Type: Full Time Department: CMGE Training Department

Overview:

  • The Healthcare Application Consultant is tasked with the evaluation, design, testing, documentation, training, report generation, and ongoing user assistance.
  • Proficient in interpreting and developing project plans, functional specifications, operational specifications, flowcharts, and data specifications.
  • Assess and manage the effects of various system modifications on users, troubleshoot diverse issues, and respond to the needs of user departments.
  • Engage with users at all organizational levels to clarify and confirm requirements throughout the analysis, design, and implementation phases.

Key Responsibilities:

  • Independently address HIS software-related concerns while collaborating with vendors and other Information Services personnel to find resolutions.
  • Collaborate with application and technical teams on shared code and data dictionaries.
  • Contribute to the testing phases of multiple projects from initiation to post-implementation.
  • Work closely with fellow Application Analysts to identify technical challenges and provide relevant insights on production matters.
  • Assist in user development efforts across the organization for various projects and routine maintenance.
  • Perform duties in alignment with Steward's policies and standards.
  • Responsible for ensuring the confidentiality and security of all administrative, financial, and clinical information.

Knowledge & Skills:

  • Experience in the implementation, support, and maintenance of electronic health record systems (such as Athena, eCW, or Meditech preferred).
  • Ability to work autonomously or collaboratively within both cooperative and matrixed environments.

Experience:

  • A Bachelor’s degree or an equivalent combination of education and experience is required.
  • Minimum Experience: At least 1-2 years of relevant work experience and/or training is preferred.
  • Familiarity with relational databases and client-server concepts is essential.
  • Minimum skills/abilities:
    • Basic understanding of common software applications (e.g., MS Office) is required.
    • Strong analytical and problem-solving skills with attention to detail.
    • Ability to prioritize and manage multiple tasks and projects simultaneously.

This position is fully remote and is available only to individuals residing in specific states.



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