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Used Car Sales Manager

2 months ago


Oakland, California, United States Downtown Auto Center Full time
Job Description

About Downtown Auto Center

We value our employees and treat them like family. Our ongoing training programs, advancement opportunities, and progressive culture make us a great place to work. We promote from within and want to help your career grow without impacting your personal life.

Job Summary

The Used Car Sales Manager position will cover duties for both our Downtown Subaru and Downtown Toyota locations. As a key member of our team, you will be responsible for developing enriching relationships with customers, establishing trust, and driving sales.

Key Responsibilities

  • Work directly with customers to build strong relationships and improve client satisfaction.
  • Establish trust among customers to create a loyal customer base.
  • Provide training and support to sales staff to enhance their skills and close deals.
  • Facilitate regular sales training to promote team growth and development.
  • Lead the negotiation process to ensure customers understand their vehicle purchase options and pricing.
  • Partner with the General Manager to plan and run vehicle inventory.
  • Assist in managing controllable expense elements for the New and Used Vehicle Departments.
  • Analyze business metrics to identify areas for improvement and implement action plans to elevate performance.

Requirements

  • Automotive dealership management experience is preferred.
  • Proven success in auto retail sales.
  • Confirmed leadership ability to mentor and train others.
  • Excellent communication and customer service skills.
  • Passionate about training sales team members and operating in a reciprocal environment.
  • Enthusiastic personality with a high-energy attitude.
  • Ability to boost morale and improve profitability.
  • Organization and follow-up skills.
  • Experience and desire to work with technology.
  • High School diploma or equivalent.
  • Clean driving record and valid driver's license.

Equal Opportunity Employer

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.