Automotive Sales Representative

5 days ago


Oakland, California, United States Mercedes-Benz of Oakland Full time
Job Summary

The Automotive Internet Sales Associate is a key member of our sales team, responsible for providing exceptional customer service and support throughout the car-buying process.

Key Responsibilities
  • Demonstrate and explain the features, capabilities, and benefits of our vehicles to customers.
  • Conduct vehicle test drives and ensure a safe and enjoyable experience for customers.
  • Help customers select the perfect vehicle, promoting model options, features, and value-added products and services.
  • Provide clear explanations of vehicle operation, warranty, and servicing requirements.
  • Learn about product updates, features, and inventory to provide expert knowledge to customers.
  • Maintain accurate sales documentation and provide excellent customer service.
  • Prospect for potential customers and maintain consistent rapport with previously sold customers.
  • Attend sales meetings and training sessions to stay up-to-date on industry knowledge and best practices.
Requirements
  • 3 years of sales experience required.
  • Previous Internet Sales or Customer Service experience a plus.
  • Able to achieve goals with limited direct supervision.
  • Excellent client customer service and satisfaction skills.
  • Excellent communication, customer service, and problem-solving skills.
  • Must be Internet savvy with excellent written and internet communication skills.
  • Must be able to develop relationships with vendors.
  • Must be able to work well in a process-driven environment.
What We Offer
  • Highly competitive pay based on skills and experience.
  • Group Health Plan (Medical, Dental, Vision).
  • Voluntary Insurance.
  • Employer Assistance Program.
  • Flexible Spending Account Plan.
  • Paid Holidays.
  • Paid Time Off.
  • 401K Retirement Plan.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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