Customer Experience Advocate
16 hours ago
At Just Ingredients, we're committed to simplifying the health journey by using only a handful of carefully selected ingredients. Our team is authentic, collaborative, and dedicated to creating a workplace that inspires and encourages each individual and team to achieve their potential.
We're seeking a part-time Customer Service Representative to drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset, a passion for health and wellness, and aims to deliver high-quality service in every customer interaction.
Key Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests, and issues.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date, and strategic.
- Track interactions in CRM - Record customers' interactions in internal systems for cross-functional awareness and relationship development.
Requirements:
- 1-2 years proven experience in supporting client success
- Prior experience working in the health and wellness industry
- Able to work 25-30 hours per week
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above-and-beyond service
- Excellent time-management and prioritization skills
- Familiarity with CRM system
- The ability to work part-time, 24 hours per week.
- The willingness to work a hybrid schedule, with half-time in-office and half-time at home.
We value diversity and welcome applications from individuals without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression, status as a veteran, disability status, or any other protected class. If this sounds like you, we invite you to apply to make a meaningful contribution to Just Ingredients. Come, do good, and grow with us.
-
Customer Experience Liaison
6 days ago
Orem, Utah, United States Quick Quack Car Wash Full timeCustomer Care Advocate Job DescriptionThis role is based in an office setting and also involves working from home in a hybrid arrangement. Quick Quack Car Wash is seeking a Customer Care Advocate to act as a liaison, providing answers and information, and resolving any emerging problems our customers and team members may have related to account and...
-
Customer Success Advocate
2 weeks ago
Orem, Utah, United States Smarty Full timeJob OverviewSmarty is seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our existing customers, identifying new business opportunities, and delivering exceptional customer service.Key ResponsibilitiesDevelop and...
-
Customer Experience Specialist
4 weeks ago
Orem, Utah, United States Therapy Brands, Inc. Full timeJob Title: Customer Care SpecialistAt Therapy Brands, Inc., we are seeking a highly skilled Customer Care Specialist to join our team. As a key member of our Customer Experience department, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting...
-
Customer Experience Ambassador
2 days ago
Orem, Utah, United States JOANN Stores Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales, and creating a positive in-store experience for our customers.Key Responsibilities• Greet every...
-
Customer Experience Representative
2 days ago
Orem, Utah, United States Just Ingredients Full timeJob OverviewAt Just Ingredients, we're dedicated to simplifying the health journey by using only a handful of carefully selected ingredients. Our team is authentic, collaborative, and committed to creating a workplace that inspires and encourages each individual and team to achieve their potential.We're seeking a part-time Customer Service Representative to...
-
Customer Experience Coordinator
3 weeks ago
Orem, Utah, United States DH2 Group Full timeJob OverviewWe are seeking a highly organized and detail-oriented Customer Experience Specialist to join our team at DH2 Group. As a key member of our team, you will be responsible for providing exceptional customer service, administrative support, and operational assistance to ensure the smooth day-to-day operations of our business.Key...
-
Customer Service Representative
3 weeks ago
Orem, Utah, United States Quick Quack Car Wash Full timeCustomer Care Advocate Job DescriptionThis is a hybrid position that requires working in an office setting as well as from home. As a Customer Care Advocate, you will act as a liaison, providing answers and information to customers and team members, and resolving any emerging problems related to account and membership efficiency.Key Responsibilities:Provide...
-
Customer Service Liaison
2 days ago
Orem, Utah, United States Quick Quack Car Wash Full timeCustomer Care Advocate Job DescriptionThis is a hybrid position at Quick Quack Car Wash, requiring a Customer Care Advocate to work in an office setting and from home. The ideal candidate will act as a liaison, providing answers and resolving problems for customers and team members involving account and membership efficiency.Key Responsibilities:Provide...
-
Customer Experience Lead-University Mall
3 weeks ago
Orem, Utah, United States Victoria's Secret Full timeJob SummaryWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Victoria's Secret. As a Customer Experience Lead, you will be responsible for delivering exceptional customer experiences, driving top-line sales, and leading and directing associates on the sales floor.Key ResponsibilitiesLead and demonstrate company...
-
Sales Associate
1 month ago
Orem, Utah, United States Deseret Book Full timeUnlock Your Potential with Deseret BookAt Deseret Book, we're committed to creating a world where people can find inspiration, guidance, and support. As a Sales Associate, you'll play a vital role in helping our customers discover new products and services that align with their values and goals.Key Responsibilities:Provide exceptional customer service by...
-
Member Experience Specialist
3 weeks ago
Orem, Utah, United States VASA Fitness Full timeDeliver Exceptional Guest and Member ExperiencesAt VASA Fitness, we're committed to creating a welcoming and inclusive environment for our guests and members. As a Member Experience Specialist, you'll play a vital role in ensuring that every visit is a positive and memorable one.Key Responsibilities:Provide exceptional customer service, greeting guests and...
-
Delivery Experience Cadet: Orem, UT
3 weeks ago
Orem, Utah, United States Best Buy Full time**Job Summary**Best Buy is seeking a highly motivated and customer-focused Delivery Experience Cadet to join our team in Orem, UT. As a Delivery Experience Cadet, you will be responsible for delivering, installing, and repairing appliances and home theater equipment to our customers. You will work closely with our customers to understand their needs and...
-
Delivery Experience Cadet: Orem, UT
3 weeks ago
Orem, Utah, United States Best Buy Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Delivery Experience Cadet to join our team in Orem, UT. As a Delivery Experience Cadet, you will be responsible for delivering, installing, repairing, and hauling away appliances and home theater equipment. You will also assist in providing a variety of fulfillment duties, including delivery,...
-
Customer Service Representative
6 days ago
Orem, Utah, United States SecurityMetrics Full timeCustomer Support RepresentativeCareer Opportunities at SecurityMetricsWe are seeking a skilled Customer Support Representative to join our Technical Support team. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. This is an in-house position, and we are looking for applicants...
-
Customer Service Representative
4 weeks ago
Orem, Utah, United States Sunergy Full timeAbout SunergySunergy is a leading provider of exceptional customer service, dedicated to building trust and loyalty with our valued customers.Customer Care Representative RoleThis is a part-time opportunity to work in a fast-paced environment, providing exceptional service to our customers via phone, email, or chat. As a Customer Care Representative, you...
-
Customer Service Representative
4 weeks ago
Orem, Utah, United States Ion Solar Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and professional Customer Service Representative to join our team at Ion Solar. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesRespond to...
-
Customer Success Manager
2 weeks ago
Orem, Utah, United States Videra Health Full timeCustomer Success ManagerVidera Health is seeking a skilled Customer Success Manager to join our team. As a key member of our Customer Success Team, you will be responsible for managing and growing long-term account relationships, identifying customer business objectives, and developing programs to meet those needs.Key Responsibilities:Develop a deep...
-
Customer Support Specialist
9 hours ago
Orem, Utah, United States SecurityMetrics Full timeJob OverviewSecurityMetrics is seeking a skilled Customer Support Representative to join our Technical Support team. As a key member of our in-house team, you will provide exceptional customer service, assist customers in understanding our products and processes, and help them navigate our industry-leading security solutions.Responsibilities:Provide basic...
-
Customer Success Manager
2 weeks ago
Orem, Utah, United States National Processing Full timeAbout National ProcessingWe are a leading fintech company providing payment processing services. Our mission is to deliver exceptional customer experiences through meticulous service, community involvement, and continuous growth.Job Type and HoursThis is a full-time onsite position, working Monday to Friday, 8:30 AM to 5:00 PM.ResponsibilitiesDevelop...
-
Customer Service Representative
4 weeks ago
Orem, Utah, United States Cascade Services, Inc. Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Cascade Services, Inc. As the face of our location, you will provide exceptional customer service and estimates, ensuring a positive experience for our clients.Key Responsibilities:Provide quality initial estimate quotes for customersCommunicate with insurance...