Customer Success Manager
2 weeks ago
We are a leading fintech company providing payment processing services. Our mission is to deliver exceptional customer experiences through meticulous service, community involvement, and continuous growth.
Job Type and HoursThis is a full-time onsite position, working Monday to Friday, 8:30 AM to 5:00 PM.
Responsibilities- Develop in-depth knowledge of our solutions and service offerings, including SaaS business solutions, implementation methods, and advanced service offerings.
- Build and maintain strong customer relationships, becoming the trusted advisor for our customers.
- Monitor customer risk factors and resolve issues to ensure long-term partnerships.
- Expand current customer accounts through product adoption and increasing our share of their revenue stream.
- Anticipate customer needs and understand their overall vision to ensure satisfaction with our product.
- Act as a liaison between internal teams and customers.
- Solve complex client problems leveraging our solutions.
- Maintain a book of high-complexity, high-value client engagements.
- Drive procedural standardization, accelerate delivery, and identify revenue growth opportunities through service delivery innovation.
- Experience with Salesforce.
- Customer Service experience.
- Strong organizational, managerial, and personal skills for successful communication and negotiation with internal and external customers.
- Advanced prioritization and triage skills.
- Excellent verbal and written skills.
- Excellent communication, presentation, and negotiation skills.
- Self-driven, motivated, and results-oriented.
- A proven ability to scope, plan, and manage cross-functional projects.
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Customer Success Manager
2 weeks ago
Orem, Utah, United States Videra Health Full timeCustomer Success ManagerVidera Health is seeking a skilled Customer Success Manager to join our team. As a key member of our Customer Success Team, you will be responsible for managing and growing long-term account relationships, identifying customer business objectives, and developing programs to meet those needs.Key Responsibilities:Develop a deep...
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Senior Manager, Customer Success
2 weeks ago
Orem, Utah, United States VALID8 Financial Full timeSenior Manager, Customer SuccessThe Customer Success Team at Videra Health is responsible for delivering exceptional experiences to our clients and their patients. As a Senior Manager, Customer Success, you will play a critical role in building and growing long-term account relationships, identifying business objectives, and developing strategies to meet...
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Senior Manager, Customer Success
1 month ago
Orem, Utah, United States Videra Health Inc Full timeAbout the RoleVidera Health Inc is seeking a seasoned Senior Manager, Customer Success to join our team. As a key member of our Customer Success Team, you will be responsible for building and growing long-term account relationships with our clients in the healthcare industry.Key ResponsibilitiesDevelop a deep understanding of each customer's business...
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Customer Success Advocate
2 weeks ago
Orem, Utah, United States Smarty Full timeJob OverviewSmarty is seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our existing customers, identifying new business opportunities, and delivering exceptional customer service.Key ResponsibilitiesDevelop and...
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Customer Success Representative
3 weeks ago
Orem, Utah, United States Smarty Full timeJob OverviewSmarty is seeking a highly skilled and motivated Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our existing customers, identifying new business opportunities, and delivering exceptional customer...
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Customer Success Specialist
6 days ago
Orem, Utah, United States REDX Full timeJob Title: Customer Success SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Specialist. As a key member of our support team, you will play a vital role in ensuring our customers achieve success with our software.Job Summary:The Customer Success Specialist will be responsible for providing...
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Customer Success Specialist
13 hours ago
Orem, Utah, United States REDX Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our team at REDX. As a Customer Success Specialist, you will play a critical role in ensuring our customers achieve success with our software. Your primary mission will be to help customers get up and running as fast and easily as possible, motivate them to engage with our...
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Customer Success Specialist
5 days ago
Orem, Utah, United States REDX Full timeAbout REDXWe're a rapidly growing tech company that's passionate about helping real estate agents find success. Our platform enables agents to pick a target, identify potential leads, engage them via our powerful dialer, and achieve their end goal of finding listings and buyers.Job Title: Client Support SpecialistWe're looking for a talented Client Support...
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Customer Success Specialist
6 days ago
Orem, Utah, United States REDX Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Specialist to join our team at REDX. As a key member of our customer support team, you will play a critical role in ensuring our customers achieve success with our software.Key ResponsibilitiesProvide exceptional customer service and support to our clients, ensuring they have a...
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Director of Growth and Paid Media
5 days ago
Orem, Utah, United States HR Manager Full timeJob Title: Director of Growth Paid AdsWe are seeking a highly skilled and experienced Director of Growth Paid Ads to join our team at Nature's Fusions Essential Oils. As a key member of our marketing team, you will be responsible for developing and executing a comprehensive paid advertising strategy to drive revenue growth and customer acquisition.Key...
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Director of Growth Paid Ads
4 weeks ago
Orem, Utah, United States HR Manager Full timeJob Title: Director of Growth Paid AdsWe are seeking a highly skilled and experienced Director of Growth Paid Ads to join our team at Nature's Fusions Essential Oils. As a key member of our marketing team, you will be responsible for developing and executing a comprehensive paid media strategy to drive revenue growth and customer acquisition.Key...
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Customer Success Specialist
5 days ago
Orem, Utah, United States REDX Full timeCustomer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at REDX. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, helping them to get the most out of our software.Your primary mission will be to help our customers achieve their goals by...
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Customer Service Representative
4 weeks ago
Orem, Utah, United States Public Storage Full time{"h1": "Job Description", "p": "At Public Storage, we are seeking a highly motivated and customer-focused individual to join our team as a Property Manager. As a Property Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the overall success of our storage facilities. Responsibilities: *...
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Customer Experience Representative
2 days ago
Orem, Utah, United States Just Ingredients Full timeJob OverviewAt Just Ingredients, we're dedicated to simplifying the health journey by using only a handful of carefully selected ingredients. Our team is authentic, collaborative, and committed to creating a workplace that inspires and encourages each individual and team to achieve their potential.We're seeking a part-time Customer Service Representative to...
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Customer Experience Advocate
14 hours ago
Orem, Utah, United States Just Ingredients Full timeAt Just Ingredients, we're committed to simplifying the health journey by using only a handful of carefully selected ingredients. Our team is authentic, collaborative, and dedicated to creating a workplace that inspires and encourages each individual and team to achieve their potential. We're seeking a part-time Customer Service Representative to drive...
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Customer Service Representative
2 weeks ago
Orem, Utah, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for...
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Customer Service Representative
6 days ago
Orem, Utah, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a Customer Service Rep to join our team. As a Customer Service Rep, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining the front of the store. You will also be responsible for ensuring orders are organized and accurate. If...
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Customer Service Associate
3 weeks ago
Orem, Utah, United States COZY EARTH LLC Full timeAbout Cozy EarthCozy Earth is a leading home luxury and apparel brand in the United States, recognized as the #299 fastest-growing company in the country on the Inc. 5000 list. We specialize in creating amazingly soft and temperature-regulating bedding, sleepwear, loungewear, and bath soft goods that transform home luxury.A Day in the Life of a Customer...
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Customer Service Associate
3 days ago
Orem, Utah, United States Savers | Value Village Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Savers | Value Village. As a Customer Service Associate, you will be responsible for creating an exceptional experience for our customers, donors, and team members.Key ResponsibilitiesProvide excellent customer service and support to customers...
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Catering Manager
4 weeks ago
Orem, Utah, United States Kneaders Full timeJob OpportunityKneaders Bakery & Cafe is a unique and refreshing workplace, offering a range of benefits and opportunities for growth. Here are just a few reasons why:Commitment to community involvement - Each restaurant partners with local nonprofit organizations to support local schools and charitable initiatives.Kneaders Bakery & Cafe prioritizes...