Property Leasing Specialist

1 week ago


Miami, Florida, United States Royal American Companies Full time

Position Overview

At Royal American Companies, we are dedicated to providing more than just employment; we cultivate rewarding career paths. If you are eager to become part of a vibrant team that prioritizes your development and contributions, we encourage you to explore this opportunity.

Role Summary :

Under the direct oversight of the Community Manager and/or Assistant Manager, the Leasing Consultant plays a pivotal role in the formulation and execution of marketing strategies and promotional initiatives. This position is integral in fostering and nurturing relationships with both prospective and current residents, while also taking charge of property leasing activities.

The ideal candidate will demonstrate exceptional attendance and communication skills, possess the capability to forge enduring business relationships, and exhibit a high level of professionalism.

Key Responsibilities :

This job description encompasses a range of responsibilities, and additional tasks may be assigned by your supervisor as necessary.

  • Foster a positive, welcoming atmosphere for residents, visitors, and community staff.
  • Assist in the creation and execution of resident engagement programs.
  • Utilize property management software to log and monitor service requests.
  • Aid in the recruitment, evaluation, and selection of potential residents in compliance with applicable laws and regulations.
  • Conduct market analysis and prepare traffic reports.
  • Manage the lease renewal process.
  • Assess the needs of prospective residents.
  • Prepare lease documentation.
  • Collect overdue rents and other payments owed to the property.
  • Oversee the move-in and move-out procedures.
  • Answer phone calls and greet prospective residents and current tenants in a friendly and professional manner.
  • Follow up with all guests via phone or email within 24 hours of their initial visit.
  • Send appreciation notes to guests post-visit.
  • May be required to assist with cleaning duties as needed.

Required Knowledge, Skills, and Abilities :

  • Availability to work a flexible schedule, including evenings and weekends.
  • Exhibit professionalism in both appearance and work ethic.
  • Travel may be necessary for property-related business; a valid state ID or driver's license may be required.
  • Assist in emergency situations in the absence of the Community Manager or Assistant Community Manager, including logging service requests and inspecting vacant units.
  • Strong customer service aptitude.
  • Excellent written and verbal communication skills.
  • Proficient in reading, writing, and speaking English.

Educational Background and Experience :

  • High School Diploma or equivalent.
  • Familiarity with One Site software is preferred.
  • At least one year of experience in property management is preferred.
  • Experience in affordable housing, Tax Credit, HUD, and/or Rural Development is advantageous.

Physical Requirements :

  • Ability to access all areas of the property, including multi-level structures, with or without the use of an elevator.
  • Capability to work on a computer for a minimum of 7 hours daily, either standing or sitting.
  • Create a welcoming office environment for prospective residents.
  • Conduct tours of model apartments and perform daily inspections to ensure appropriate curb appeal.
  • Effectively communicate with applicants, residents, vendors, and supervisors regarding daily property operations.


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