Technical Service Engineer
2 weeks ago
Insight Global is seeking an experienced Assistant Technical Service Engineer to join our team in the Semiconductor industry.
This role will involve installation and commissioning, troubleshooting and field rectification, service technical support, and customer service.
Responsibilities:- Assess and repair electrical or IT communication failures
- Support installation, commissioning activities, and field troubleshooting
- Train customers and new hire engineers on proper installation and field troubleshooting
- Provide service reports on assigned tasks and daily reports for management
- Attend required safety training and ensure compliance with healthy and safe work procedures
- Communicate with customers about work time, fault repairs, and downtime
- Maintain good working relationships with clients, third-party contractors, and parts vendors
- Support Country manager in product sales
- Perform other ad-hoc duties as assigned
We are an equal opportunity employer committed to creating diverse and inclusive environments where everyone can bring their full, authentic selves to work.
Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, or any other status protected by applicable laws.
If you need assistance or a reasonable accommodation during the application or recruiting process, please contact us.
We are committed to maintaining the confidentiality of your personal information and protecting your privacy.
Requirements:
- High school diploma or equivalent
- Military background (strongly preferred)
- Strong knowledge of electrical troubleshooting and repair
- Proficiency in Microsoft Office applications
- Comfortable working with small objects and good hand-eye coordination
- Strong problem-solving skills and ability to work well under pressure
- Ability to follow instructions carefully and adhere to strict safety protocols
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