Child Welfare Program Associate Manager

2 weeks ago

Grand Rapids Michigan, United States Catholic Charities West Michigan Full time

Position Overview:


This role is pivotal in supporting the Child Welfare (CW) Program Manager in the operational activities of the Grand Rapids CW Foster Care, Adoption, and Licensing initiatives.

The Associate Program Manager is responsible for training and guiding CW supervisors, as well as assisting in the recruitment, training, and oversight of these supervisors.

This position oversees both internal and external reporting, offers training and technical support to staff, and serves as a liaison with the Department of Health and Human Services (DHHS) and the West Michigan Partnership for Children (WMPC) to enhance service delivery.

The Associate Program Manager is also tasked with managing quality assurance and compliance efforts within Kent County Child Welfare. This includes the preparation of ongoing performance reports and collaboration with the Agency's CW Compliance Officer to ensure quality outcomes. Working alongside the Program Manager, this position is integral in executing the program's quality assurance and improvement strategy.

This role represents the Agency in various forums and bodies, including audits conducted by the Division of Child Welfare Licensing (DCWL) and WMPC.

Additionally, the Associate Program Manager aids CW supervisors in implementing continuous enhancements in service delivery and agency operations.

This position acts as the primary contact for payment authorizations and the Michigan Statewide Automated Child Welfare Information System (MISACWIS) across all CW locations.


Annual Salary Range:
$57,000 - $64,117.00

Are you dedicated to finding innovative ways to empower individuals and create a positive impact in their lives?


If you possess the skills to support our mission of providing assistance and fostering hope through collaborative and diverse community programs, this opportunity may be a great fit for you.

About Catholic Charities West Michigan:


Catholic Charities West Michigan (CCWM) is a community-focused organization that offers a range of services in family preservation, behavioral health, child welfare, and community outreach throughout Western Michigan.


CCWM is committed to fostering a diverse workforce and ensuring that all staff are treated with dignity, respect, and fairness. We encourage individuals from diverse backgrounds and faiths to consider employment with us.


Key Responsibilities:


- Assist the Program Manager with daily operations for the Child Welfare (CW) foster care, licensing, and adoption programs.

- Supervise CW Supervisors as necessary.

- Provide support during placement crises as required.

- Serve as a liaison between the Grand Rapids CW programs and the Agency's Quality and Compliance department for quality assurance and improvement initiatives, as well as accreditation and program outcomes.

- Generate reports utilizing individual and case-level data.

- Aid in developing methodologies to assess the performance of CW care programs.

- Align evaluation methodologies and performance indicators with those used in other Agency reports.

- Provide data and analysis to facilitate the operation of CW programs.

- Collaborate closely with the Agency's IT and other support departments to identify strategies for gathering necessary program information.

- Deliver, at a minimum, quarterly analyses and reports on data for various quality management and improvement projects.

- Facilitate program evaluations in conjunction with staff through outcome development and reporting.

- Implement a feedback system to address programmatic and systemic improvement opportunities while fostering a culture of enhancement.

- Consult with the Program Director and GR Program Manager regarding any external and internal reviews/audits, ensuring the implementation and monitoring of all corrective action plans.

- Act as the primary contact for MiSACWIS and Extended Reach concerning technical assistance, including but not limited to initiating and following up on MiSACWIS helpdesk tickets, payment authorizations, caseload assignments, case closures, placement moves, and case status changes for all CW locations as needed.

- Provide direct supervision to staff as necessary.

- Manage a CW caseload during staffing crises as needed.

- Review reports for grammar and content compliance with established rules and policies.

- Attend court hearings and provide testimony as required.

- Facilitate supervisor and team meetings to communicate essential information to staff.

- Compile data to report on contractual obligations at least quarterly as needed.

- Assist with client transportation as necessary.

- Drive for Agency business.

- Undertake other special assignments as requested by the supervisor.


Required Knowledge, Skills, and Abilities:
- Ability to comprehend group dynamics and foster team building.
- Capability to work independently and as an effective team member.
- Proficiency in collaborating across multiple levels of staff and programs.
- Familiarity with state and local human service systems and resources, particularly in relation to child and family services.
- Organized and systematic approach to managing details.
- Strong interpersonal skills to engage with a diverse group of constituents.
- High attention to detail.
- Strong analytical and innovative problem-solving skills.
- Ability to network with internal and external stakeholders.
- Effective communication skills.
- Physically capable of performing job tasks and achieving desired outcomes with or without reasonable accommodation.
- Knowledge of computer systems and relevant software.
This position requires reliable transportation and a valid Michigan driver's license with a good driving record, as well as personal auto insurance as mandated by law. The candidate must be willing to work irregular hours, including evenings, holidays, and weekends, and must submit to Agency-approved background checks.

Preferred Qualifications:
Education:
A Bachelor's Degree in Human Services or a related field with 5 years of relevant supervisory experience, or;


A Master's Degree in Human Services or a related field with 4 years of relevant supervisory experience.


Experience:


A minimum of 5 years of relevant supervisory experience with a Bachelor's Degree in Human Services or a related field, or; a minimum of 4 years of relevant supervisory experience with a Master's Degree in Human Services or a related field.

A minimum of two years of experience with MISACWIS is required.

A minimum of one year of experience with WMPC is required.

Certificates, Licenses, Registrations:
None required, but a valid and current State of Michigan Social Work licensure is preferred.

Supervisory Responsibilities:
This position includes management and supervisory responsibilities for subordinates.

Benefits Offered:
Health insurance

Paid time off

Dental insurance

401(k)

Vision insurance

Flexible schedule

Life insurance

401(k) matching

Retirement plan

Referral program

Employee discount

Flexible spending account

Professional development assistance

Employee assistance program

Our Mission:


Inspired by the Church's social teachings, Catholic Charities West Michigan fosters individuals and families to flourish by providing help and creating hope.

Our Vision:


Catholic Charities West Michigan is dedicated to creating a just and compassionate community where all individuals can achieve their divine purpose.

Our Values:
Sanctity of All Life

Compassion

Integrity

Respect

Equity

CCWM is an equal opportunity employer, adhering to all applicable federal and state laws relevant to a religious Agency.

  • Child Welfare Program Manager

    4 days ago

    Grand Rapids, Michigan, United States Catholic Charities West Michigan Full time

    Job SummaryCatholic Charities West Michigan is seeking a highly skilled and experienced Child Welfare Program Manager to oversee the day-to-day operations of our direct child welfare workers. The successful candidate will provide clinical supervision, performance support, and ensure compliance with rules and policies.Key ResponsibilitiesProvide direct...

  • Child Welfare Specialist

    2 days ago

    Grand Rapids, Michigan, United States Catholic Charities West Michigan Full time

    Job SummaryCatholic Charities West Michigan is seeking a dedicated and compassionate Child Welfare Specialist to join our team. As a key member of our Child Welfare department, you will play a vital role in providing supportive services to families and children in need.Key ResponsibilitiesTransport children and biological parents to necessary appointments...

  • Child Welfare Specialist

    2 days ago

    Grand Rapids, Michigan, United States Catholic Charities West Michigan Full time

    About the RoleCatholic Charities West Michigan is seeking a highly skilled and compassionate Child Welfare Specialist to join our team. As a key member of our child welfare team, you will be responsible for working with foster children, their birth families, and licensed or unlicensed caregivers across Michigan.Key ResponsibilitiesServe a caseload of foster...

  • Child Welfare Specialist

    5 days ago

    Grand Rapids, Michigan, United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a highly skilled and experienced Case Coordinator to join our team at General Dynamics Information Technology. As a Case Coordinator, you will play a critical role in supporting project activities in the Grand Rapids, MI and surrounding area.Key Responsibilities:Thoroughly review and assess third-party release recommendations...

  • Child Welfare Program Supervisor

    7 days ago

    Benton Harbor, Michigan, United States Catholic Charities West Michigan Full time

    Position Overview:Accountable for the daily operations of direct child welfare personnel, including foster care, adoption, and licensing staff. Provide clinical oversight and performance enhancement.Annual Compensation Range: $49,000 - $55,840.00Are you driven by a desire to empower individuals and create positive change in their lives?If you possess the...

  • Child Welfare Specialist

    4 days ago

    Grand Rapids, Michigan, United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a highly skilled and experienced Case Coordinator to join our team at General Dynamics Information Technology. As a Case Coordinator, you will play a critical role in supporting project activities in the Grand Rapids, MI and surrounding area.Key Responsibilities:Thoroughly review and assess third-party release recommendations...

  • Child Welfare Case Manager

    14 hours ago

    Michigan, United States Samaritas Full time

    About the RoleSamaritas is seeking a dedicated and compassionate Child Welfare Case Manager to join our team. As a key member of our foster care team, you will be responsible for providing social work and case management services to assigned cases, ensuring the well-being and safety of children and families.Key ResponsibilitiesCase Management: Provide a...

  • Child Welfare Specialist

    2 weeks ago

    Grand Rapids, Michigan, United States Unavailable Full time

    Position Overview FOSTER CARE CASE MANAGERAre you equipped with a Bachelor's degree in Social Work or a related field? Do you have a strong commitment to supporting children and families? We are seeking a dedicated Foster Care Worker to operate from our office. In this position, you will assist parents in developing and implementing strategies to enhance...

  • Foster Care Specialist

    2 days ago

    Grand Rapids, Michigan, United States Catholic Charities West Michigan Full time

    About the RoleCatholic Charities West Michigan is seeking a highly skilled Foster Care Specialist to join our team. As a Foster Care Specialist, you will play a critical role in working with children, caregivers, birth parents, courts, and Department of Health and Human Services (DHHS) to create a permanency goal most appropriate for each child.Key...

  • Child Welfare Specialist

    7 days ago

    Grand Rapids, Michigan, United States Unavailable Full time

    Position Overview FOSTER CARE CASE MANAGERAre you equipped with a Bachelor's degree in Social Work or a related field? Do you have a strong commitment to assisting children and families? We are seeking a dedicated Foster Care Worker to join our team. In this position, you will guide parents in developing and implementing strategies to enhance their...

  • Child Welfare Specialist

    7 days ago

    Grand Rapids, Michigan, United States Unavailable Full time

    Position Overview FOSTER CARE CASE MANAGERAre you equipped with a Bachelor's degree in Social Work or a related field? Do you have a strong commitment to supporting children and families? We are seeking a dedicated Foster Care Worker to serve in a vital role. In this position, you will assist parents in developing and implementing strategies to enhance their...

  • Child Welfare Specialist

    7 days ago

    Grand Rapids, Michigan, United States Unavailable Full time

    Position OverviewAre you equipped with a Bachelor's degree in Social Work or a related field focused on human services? Do you have a genuine commitment to assisting children and families? We are seeking a dedicated Foster Care Worker to support our mission. In this capacity, you will guide parents in acquiring and implementing strategies that enhance their...

  • Child Welfare Specialist

    7 days ago

    Grand Rapids, Michigan, United States Unavailable Full time

    Position OverviewAre you equipped with a Bachelor's degree in Social Work or a related field focused on human services? Do you have a genuine commitment to assisting children and families? We are seeking a dedicated Foster Care Worker to support our mission. In this position, you will empower parents by teaching them essential skills to enhance their...

  • Child Welfare Specialist

    7 days ago

    Grand Rapids, Michigan, United States Unavailable Full time

    Position OverviewAre you equipped with a Bachelor's degree in Social Work or a related field? Do you have a strong commitment to supporting children and families? We are seeking a dedicated Foster Care Worker to operate from our Grand Rapids office. In this capacity, you will assist caregivers in developing and implementing strategies that enhance their...

  • Child Welfare Case Manager

    2 days ago

    Detroit, Michigan, United States Samaritas Full time

    About the RoleSamaritas is seeking a dedicated and compassionate Child Welfare Case Manager to join our team in the Detroit area. As a key member of our foster care services team, you will play a vital role in supporting children and families in need.Key ResponsibilitiesProvide social work and case management services for assigned cases, ensuring compliance...

  • Child Welfare Specialist

    2 days ago

    Lansing, Michigan, United States Samaritas Full time

    Job SummarySamaritas is seeking a dedicated and compassionate Child Welfare Specialist to join our team. As a Foster Care Case Manager, you will play a vital role in providing social work and case management services to assigned cases, ensuring the well-being and safety of children and families.Key ResponsibilitiesProvide case management services, including...

  • Child Welfare Specialist

    2 days ago

    Lansing, Michigan, United States Samaritas Full time

    About the RoleWe are seeking a highly skilled and compassionate Child Welfare Specialist to join our team at Samaritas. As a Foster Care Case Manager, you will play a critical role in providing social work and case management services to assigned cases, ensuring the well-being and safety of children and families.Key ResponsibilitiesProvide social work and...

  • Program Coordinator, Child Welfare

    2 weeks ago

    Benton Harbor, Michigan, United States Catholic Charities West Michigan Full time

    Position Overview:This role is essential for managing the support activities related to program operations. Responsibilities include calendar management, document preparation, information compilation, and file organization.Compensation: $14.74-$18.00 per hourAre you driven by a desire to empower individuals and create positive change in their lives?If you...

  • Child Welfare Support Specialist

    2 weeks ago

    Grand Rapids, Michigan, United States D.A. Blodgett - St. John's Full time

    Position OverviewTitle: Family Support WorkerReports To: Family Supports Worker SupervisorStarting Compensation: $15.00 per hourAbout D.A. Blodgett – St. John's:D.A. Blodgett – St. John's is a dedicated non-profit organization committed to serving at-risk children and families within the community. Our primary mission is to empower families, assist...

  • Child Welfare Specialist

    2 days ago

    Ann Arbor, Michigan, United States Samaritas Full time

    About the RoleWe are seeking a highly motivated and compassionate Child Welfare Specialist to join our team at Samaritas. As a key member of our social services team, you will play a vital role in providing support and guidance to families and children in need.Key ResponsibilitiesProvide case management services to assigned cases, ensuring compliance with...