Certified Phlebotomist and Medical Support Specialist

1 week ago


Hyattsville, Maryland, United States Grayson HR Full time
Position Overview

We are looking for a dedicated Medical Assistant to perform a variety of clinical and administrative tasks that ensure the smooth operation of our healthcare facility. This role is essential in supporting our focus on patient wellness and involves direct collaboration with our medical team.

Key Responsibilities
  • Report directly to the clinical director or practice administrator.
  • Execute nursing procedures under the guidance of a medical provider.
  • Assist medical professionals during patient examinations.
  • Guide patients to examination rooms, conduct interviews, measure vital signs such as weight, blood pressure, pulse, and temperature, and accurately document all findings in the patient's medical record.
  • Provide patients with instructions as directed by the medical provider.
  • Ensure that all relevant reports, lab results, and information are accessible in patients' medical records prior to their appointments.
  • Maintain examination rooms with necessary medical supplies, ensure instruments are properly maintained, and prepare for sterilization as required.
  • Handle telephone communications and provide necessary feedback to patients, medical providers, and pharmacies.
  • Manage and triage messages from patients and front office staff to medical providers.
  • Schedule appointments as necessary.
  • Keep all logs and required checks up to date (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen levels, cold sterilization fluid changes, etc.).
  • Perform additional duties as assigned by the clinical director or practice administrator.
Qualifications

Medical assistants should possess knowledge in the following areas:

  • Healthcare practices and medical specialties.
  • Medical terminology.
  • Grammar, spelling, and punctuation.
  • Electronic Health Records (EHRs), if applicable.
Skills and Experience
  • A minimum of 5 years of experience in a healthcare practice or facility.
  • Bilingual candidates are preferred.
  • High level of professionalism and integrity.
  • Exceptional customer service skills and telephone etiquette.
  • Strong written and verbal communication abilities.
  • Capability to maintain organized systems to ensure efficient patient flow.
  • Proficiency in administering injections.
Education Requirements
  • High school diploma; some college education is preferred.
  • Medical assistant certification, if applicable.
Work Schedule
  • Full-time position.
  • Monday to Friday, with weekends as needed.
Work Environment

This role requires in-person attendance.

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