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Medical Assistant

2 months ago

Hyattsville, Maryland, United States MedStar Health Full time
Job Summary

MedStar Health is seeking a highly skilled Medical Assistant to join our team in a Medical Assistant role. As a Medical Assistant, you will play a vital role in providing clinical and administrative support to our healthcare team.

Key Responsibilities
  • Clinical Support
    • Assist providers with office procedures, patient preparation, examination, and education.
    • Support the clinical care team, ensuring optimal best-practice patient flow; manage patient volume.
    • Reviews and prepares for scheduled patient visits.
    • Screens all patients for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk.
    • Conducts surveillance for transitions of care, urgent/emergent care, or follow-up tasks.
    • Conducts motivational interviews, including patient screening/coaching on disease management, motivation to change, learning care, and community outreach needs.
    • Identifies potential behavioral health needs of patients and notifies provider of findings.
  • Administrative Support
    • Reports actual/potential problems concerning patients, families, and associates.
    • Participates in performance improvement initiatives to improve care quality and safety.
    • Attends training for safety, infection control, etc.
    • Ensures ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current/unexpired, checking and maintaining emergency equipment, area free of clutter, and other related tasks.
    • Participates in population management activities, including an awareness of the populations served and engages the patient in self-management support, care/health goal setting, pre-visit planning, and the capturing of information that leads to healthcare improvement activities.
  • Testing and Documentation
    • Performs selected patient/laboratory testing, including Point of Care Testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, vision, and hearing testing.
    • Removes sutures/staples.
    • Documents activities in the patient's electronic medical record (EMR).
    • Performs required patient follow-up: to include pap smears, Pb levels, HIV (Human Immunodeficiency Virus), mammograms, and STD's.
    • Collects and processes specimens, completes requisitions, and documents.
  • Escort and Chaperoning
    • Provides escort/chaperoning and assists with patient discharge activities.
    • Fulfills infection prevention and environmental responsibilities as assigned.
    • Updates appropriate records of scheduled equipment maintenance and manages drug/medical supply inventories.
    • Provides telephone screening services to gather information from patients, determine appropriate disposition, and document per established protocols.
  • Specialized Procedures
    • May insert intravenous catheter for physician-initiated IV fluid therapy or administration of intravenous medications.
    • May insert, remove, and monitor urinary catheter for procedures and prepare and administer oral drugs and injections limited to intradermal, subcutaneous, and intramuscular.
    • May perform phlebotomy.
    • Utilizes the EMR to propose patient medication refills for provider approval.
    • Completes requisitions for tests.
    • Contacts insurance companies for Pre-authorizations for patient medications and specialty referrals, including insurance authorization.
    Qualifications
    • High School Diploma/GED.
    • Certified Medical Assistant (CMA) by the American Association of Medical Assistants within 1 year or Registered Medical Assistant (RMA) through American Medical Technologists within 1 year.
    • Basic Life Support (BLS).
    • Experience working in an ambulatory care medical office or equivalent.
    • Externship in a medical or ambulatory health setting strongly preferred.
    • Completion of an accredited Medical Assistant program preferred.
    • Completed externship program at MedStar Health may be substituted for experience in ambulatory care medical office.
    • For Cardiology offices only: 6 months experience working in an ambulatory care medical office or equivalent, OR Bachelor's degree in exercise physiology/science, OR related major or successful completion of a cardiac technician course preferred.