Office Assistant Coordinator

6 days ago


San Antonio, Texas, United States Whispering Oaks Family Dental Full time
About the Role

We are seeking a highly motivated and organized Front Office Assistant to join our team at Whispering Oaks Family Dental.

The estimated salary for this role is $55,000 - $75,000 per year, depending on experience.

Job Description

This is a unique opportunity to work in a dynamic and supportive environment where you will be responsible for managing front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.

You will also have the opportunity to utilize Dentrix for patient scheduling and records, schedule and confirm appointments for multiple providers in the office, file patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage, post insurance and patient payments and process accounts receivables, and review treatment plan fees and payment options with patients.

In addition, you will partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Key Responsibilities
  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Benefits
  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

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