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Banquet Manager
2 months ago
We are seeking a highly skilled and experienced Banquet Manager to join our team at Compass Group USA. As a key member of our hospitality team, you will be responsible for delivering exceptional catering services to our clients and ensuring that every event exceeds their expectations.
Key Responsibilities- Manage the daily operations of catering functions, including event planning, coordination, and execution.
- Develop and maintain strong relationships with clients, guests, and internal stakeholders to ensure seamless event execution.
- Oversee catering equipment maintenance and inventory to ensure optimal performance and efficiency.
- Collaborate with the catering sales and culinary teams to develop and implement effective sales strategies and menus.
- Ensure that all catering services meet or exceed client expectations and profitability goals.
- Develop and maintain location-specific food and wine knowledge to provide exceptional service to clients.
- Hold team members accountable to delivering Heartfelt Hospitality to every guest, every time.
- Build and maintain strong relationships with clients, guests, subcontractors, and Levy team members.
- Regularly obtain feedback from clients and guests to improve operations and services.
- Support and communicate Company initiatives and policies to team members.
- Execute all menus, promotions, and programs as outlined by the Director of Catering in accordance with Levy standards.
- Achieve daily sales and assigned cost goals, as well as assigned budget goals.
- Employ good safety and sanitation practices and follow responsible alcohol service policies.
- Execute required daily reporting in a timely manner and complete required department reports and comply with information at month-end closing.
- Ensure team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook.
- Promote the sale of profitable Levy services and prepare account forecasts and analysis of group sales in accordance with Levy Core Signature Guidelines.
- Ensure the complete billing for client services and receipt of payments in accordance with Levy standards.
- Use all performance management tools to provide guidance and feedback to team members.
- Promote a cooperative work climate, maximizing productivity and morale, and conduct regularly scheduled meetings to ensure lines of communication are open between management and team members.
- Interview, hire, train, and develop team members according to Levy guidelines.
- Display a positive attitude toward team members and other duties and responsibilities as needed.
- 2+ years of experience in a food and beverage operational position.
- Bachelor's degree in hospitality management is preferred.
- High level of computer literacy.
- Passion for hospitality, food, and retail.
- Excellent interpersonal and stakeholder management skills.
Levy is a member of Compass Group USA and is recognized as the market leader and most critically acclaimed hospitality company in its industry. We are committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day.
We are a diverse and inclusive company that values diversity, equity, and inclusion. We are committed to providing a work environment that is free from harassment and discrimination, and where all employees feel valued, respected, and empowered to succeed.
We offer a comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, retirement plan, flexible time off plan, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, and employee assistance program.