Food and Beverage Operations Manager
1 week ago
The Director of Food and Beverage is a key leadership role responsible for driving the success of our hotel's food and beverage operations. This includes overseeing banquets, catering, restaurants, bars, in-room dining, club lounges, and minibars.
Key Responsibilities:- Leadership and Supervision: Supervise and lead food and beverage operations to ensure exceptional guest experiences and high-quality service.
- Staff Development: Support and develop management and hourly staff to enhance their skills and knowledge.
- Operational Strategy: Develop and implement an operating strategy aligned with the hotel's business goals and objectives.
- Menu and Inventory Management: Manage menus, inventory, and expenses to ensure profitability and efficiency.
- Sales and Events: Coordinate with sales and events teams to meet group requirements and drive revenue growth.
- Staff Scheduling: Schedule and manage staff to meet business demands and budget requirements.
- Revenue Growth: Drive revenue growth through effective sales strategies and marketing initiatives.
- Guest Satisfaction: Collaborate with leadership to improve guest satisfaction scores and address areas for improvement.
- Budgeting and P&L: Contribute to budgeting processes and P&L reviews to ensure financial accuracy and transparency.
- Recruitment and Training: Recruit, train, and develop food and beverage staff to enhance their skills and knowledge.
- Performance Evaluations: Conduct performance evaluations and handle disciplinary actions when necessary.
- Experience: Previous experience in a similar role in a luxury hospitality setting.
- Certification: Beverage certification preferred.
- Supervisory Experience: Supervisory, coaching, and staff development experience.
- Communication Skills: Strong written, verbal, and communication skills in English.
- Flexibility: Flexibility to work varied schedules, including weekends and holidays.
- Physical Demands: Ability to lift up to 40 pounds independently and up to 100 pounds with assistance.
- Work Environment: Ability to stand, walk, write, lift, bend, climb, hear, see, and perform repetitive motions.
- Authorization: Must be legally authorized to work in the U.S.
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