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Care Coordinator

2 months ago

Wood River, Illinois, United States Help At Home Full time
About the Role

We are seeking a highly organized and detail-oriented Field Coordinator to join our team at Help At Home. As a Field Coordinator, you will play a critical role in ensuring the delivery of quality care services to our clients. Your primary responsibilities will include making daily visits to our clients' homes, managing phone calls, and providing administrative support to your branch.

Key Responsibilities
  • Conduct daily visits to the homes of our clients to ensure the delivery of quality care services
  • Enter and submit documentation records of home visits in a timely and accurate manner
  • Answer incoming phone calls and redirect calls as needed
  • Greet and assist guests in a professional and courteous manner
  • Assist the Branch Manager with administrative duties as assigned
Requirements
  • High school diploma or equivalent required
  • Valid driver's license and access to an insured and reliable vehicle or public transportation
  • Active and current auto insurance
  • Ability to travel within the service area on weekdays between 8:00 AM - 5:00 PM
  • Proficient computer skills and customer service experience
What We Offer

As a Field Coordinator at Help At Home, you will enjoy a competitive hourly rate starting at $17.00, direct deposit or cash card, healthcare, dental, and vision insurance, paid time off, 401k, and ongoing training opportunities. You will also have the opportunity to work with a dedicated team and make a meaningful difference in the lives of our clients.