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Dental Office Manager

1 month ago


River Forest, Illinois, United States CAMEO DENTAL SPECIALISTS Full time
About the Role

Cameo Dental Specialists is seeking a highly skilled and experienced Dental Office Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our dental clinic, ensuring seamless patient care, and driving business growth.

Key Responsibilities
  • Coordinate and manage the daily activities of the dental office teams, including front office and assistant teams.
  • Assess and improve patient journey processes, ensuring timely completion of tasks and minimizing bottlenecks.
  • Oversee dental claims processing and manage EFT payments.
  • Develop and implement dental care plans for patients based on individual requirements.
  • Communicate treatment plans and payment options to patients.
  • Lead a team of non-clinical and clinical employees, providing guidance, training, and accountability.
  • Manage team schedules, ensure adequate staffing ratios, and create administrative reports for review with doctors and leadership.
  • Coordinate facility management, including repairs, maintenance, and vendor relationships.
  • Ensure OSHA compliance and maintain a safe working environment.
Requirements
  • High school diploma or equivalent; Bachelor's degree preferred.
  • Healthcare operations experience, with supervisory experience.
  • Knowledge of dental practice and procedures, as well as dental software programs.
  • Strong technical, customer service, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and adapt to changes.