Patient Care Coordinator
1 week ago
Join Our Team: At Revive Dental, we are redefining the dental office experience. We believe that every team member plays a crucial role in shaping a positive and collaborative environment that directly enhances patient care.
Your Role: As a Front Office Assistant, you will be the first point of contact for our patients, ensuring they feel welcomed and comfortable. Your contributions will be vital in creating a supportive atmosphere that prioritizes patient well-being.
Key Responsibilities:
- Greet patients warmly upon their arrival.
- Prepare patients for treatments or check-ups, ensuring their comfort and understanding.
- Provide essential oral hygiene and post-treatment care instructions.
- Maintain a clean and organized office environment.
- Manage appointment scheduling efficiently.
- Present treatment plans and discuss financial options with patients.
- Keep accurate patient records and assist with billing procedures.
- Handle incoming calls and address patient inquiries.
- Conduct facility audits as necessary.
- Continuously enhance your knowledge of our services and technologies.
Essential Skills:
- Commitment to delivering exceptional service.
- Excellent communication skills, both verbal and written.
- Understanding of health and safety regulations.
- Ability to work independently and take initiative.
- Strong organizational skills with the ability to manage multiple tasks.
- Creative problem-solving abilities.
- Familiarity with dental instruments and sterilization techniques.
- Proficient computer skills.
- Attention to detail and reliability.
- Ability to remain calm in high-pressure situations.
Qualifications:
- Outstanding communication skills to ensure patient comfort.
- Experience with dental software and digital imaging.
- Dedication to patient education and preventive care.
- Back office training is a plus but not required.
If you are looking for a workplace that values your contributions and supports your professional growth, Revive Dental is the place for you. We offer a culture that emphasizes teamwork and a commitment to excellent patient care.
Benefits:
- Comprehensive medical and dental coverage.
- 401k plan for financial security.
- Paid time off to recharge.
- Performance bonuses.
Compensation: Competitive hourly wage based on experience and skills.
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