Bilingual Office Coordinator
2 weeks ago
Position Summary
CarynHealth Management, LLC is in search of a skilled bilingual Receptionist/Administrative Assistant for a full-time, in-office position. This role serves as the primary point of contact for all incoming communications, ensuring efficient handling of calls and inquiries for both CarynHealth and its clients. The Receptionist/Administrative Assistant will collaborate closely with the Client Success Navigator team and provide support across various departments.
Key Responsibilities
- Effectively communicates with clients and colleagues, both in person and via phone.
- Provides outstanding customer service and assistance.
- Handles incoming calls, directing them to the appropriate department or individual.
- Prioritizes and returns missed calls promptly.
- Manages incoming mail and distributes it accordingly.
- Utilizes standard office equipment regularly, including fax machines, copy machines, and multiple computer monitors.
- Maintains a tidy and professional office environment.
- Demonstrates the ability to comprehend and interpret care programs, health plans, and related guidelines.
- Performs additional duties as assigned.
Qualifications
- High School diploma or General Education Degree (GED) is required.
- Bilingual proficiency in Spanish and English is essential.
- Previous experience in a Receptionist, Front Office Coordinator, or similar capacity is preferred.
- Strong written and verbal communication skills are necessary.
- Ability to navigate multiple computer programs and a willingness to learn new software.
- Excellent multitasking and time management skills, with the capability to prioritize tasks effectively.
Work Environment
This position operates within a professional office setting and requires full-time, in-office attendance. The role frequently utilizes standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
- Work is performed in an indoor environment, with protection from weather conditions but not necessarily from temperature fluctuations.
- Close visual acuity is required for tasks such as data analysis, transcribing, and extensive reading.
- Sedentary work is involved, requiring the ability to exert up to 10 pounds of force occasionally.
- Reaching, standing, and repetitive motions are necessary for effective job performance.
- Clear communication and auditory skills are essential for interaction with clients and colleagues.
Supervisory Responsibilities
This role does not include supervisory duties.
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