Veterinary Care Specialist
5 days ago
We are seeking a highly skilled and compassionate Veterinary Care Specialist to join our team at Mission Veterinary Partners.
About the Role
- Assist in the daily operations of our animal hospital, ensuring the highest level of care for our patients.
- Provide exceptional client service, responding to inquiries and addressing concerns in a professional and courteous manner.
- Collaborate with our veterinary team to deliver high-quality medical care, adhering to our hospital's policies and procedures.
- Participate in special cleaning duties and maintain a clean and safe environment for our patients and staff.
- Record accurate and detailed medical information, including client communication and case notes.
- Review medical records, estimates, and discharge instructions with clients, ensuring they understand their pet's care and treatment.
- Answer phone calls in a friendly and informative way, providing excellent customer service.
- Provide patient care under the direction of a licensed veterinarian.
Requirements
- Proficiency in a variety of skills, including laboratory, pharmacy, radiology, surgery, dental, and nursing skills.
- Ability to remain calm and composed in stressful situations, handling a fast-paced environment with ease.
- Capacity to stay focused and efficient during medical crises.
- Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
- Confidence and comfort around animals, with a passion for delivering exceptional care.
What We Offer
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive compensation package, including medical, vision, and dental insurance options.
- A 401(k) retirement plan with company match, as well as paid time off and major holidays.
- A yearly uniform allowance and discounts on veterinary care and products for your furry family members.
- Life insurance and other benefit options available for full-time staff.
- Education discounts for staff who desire to become a licensed technician, with some eligibility requirements.
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