Guest Services Associate

1 week ago


Lawrence, Kansas, United States HCI Hospitality Full time

Reception Coordinator

Company Overview

HCI Hospitality is dedicated to providing exceptional service in the hospitality industry. Our mission is to create memorable experiences for our guests while ensuring a welcoming and safe environment.

Position Overview

We are seeking a personable and service-oriented Reception Coordinator. This role serves as the initial point of contact for our guests and their pets, responsible for warmly welcoming them and ensuring a smooth check-in and check-out process. The ideal candidate will maintain accurate customer records and handle payment transactions efficiently.

Key Responsibilities

  • Deliver outstanding customer service by greeting guests and their pets with enthusiasm and professionalism.
  • Answer phone calls promptly and courteously, providing information and assistance as needed.
  • Keep the reception area organized and maintain detailed daily logs.
  • Inform pet owners about our services and products to enhance their experience.
  • Manage and update guest records, ensuring all requests and needs are documented accurately.
  • Proactively maintain cleanliness and organization in the reception and grooming areas.
  • Conduct opening and closing duties as required.
  • Adhere to cleaning protocols to ensure a safe environment for both guests and pets.

Qualifications

  • Availability to work on weekends and holidays.
  • Previous customer service experience is preferred but not mandatory.
  • Physical ability to lift and carry pets and equipment weighing up to 40 lbs.

Compensation and Benefits

Starting pay is competitive and based on experience, with opportunities for pay increases every 90 days. Full-time employees may qualify for benefits after a specified waiting period, including a retirement plan with company matching for eligible employees.

Join us at HCI Hospitality, where we prioritize a supportive and enjoyable work environment for our team members.


  • Guest Service Server

    2 weeks ago


    Lawrence, Kansas, United States Concord Hospitality Full time

    Join Our Team as a Server At Concord Hospitality, we are seeking individuals who are enthusiastic about providing exceptional service to our guests. As a Server in our dining establishments, you will often be the first or last interaction our guests have during their visit. Your warm smile and positive attitude will create a welcoming atmosphere that...


  • Lawrence, Kansas, United States Holiday Inn Express & Suites Lawrence Full time

    Job OverviewCompany ProfileAt Holiday Inn Express & Suites Lawrence, we pride ourselves on delivering exceptional hospitality to both our guests and our team members. We seek individuals who are enthusiastic about providing outstanding customer service.Position SummaryThe Front Desk Associate is responsible for welcoming guests, providing them with a warm...


  • Lawrence, Kansas, United States HCI Hospitality Full time

    Guest Services CoordinatorCompany OverviewHCI Hospitality is dedicated to providing exceptional experiences in the hospitality sector. Our mission is to ensure that every guest feels welcomed, valued, and well-cared for during their stay.Position OverviewWe are seeking enthusiastic and customer-focused individuals to join our team as Guest Services...


  • Lawrence, Kansas, United States Eldridge Hotel Full time

    The Eldridge Hotel - Guest Services Representative Are you an enthusiastic and dedicated professional with a strong commitment to delivering exceptional guest experiences? If you possess a background in the hospitality sector, we invite you to consider a position as a Guest Services Representative at The Eldridge Hotel. As a prominent establishment with a...


  • Lawrence, Kansas, United States Holiday Inn Express & Suites Lawrence Full time

    Job OverviewCompany BackgroundAt Holiday Inn Express & Suites Lawrence, we pride ourselves on delivering exceptional hospitality to both our team members and guests. We seek enthusiastic individuals who excel in providing outstanding customer service.Position SummaryThe role involves welcoming guests, embodying a warm customer service demeanor, and ensuring...


  • Lawrence, Kansas, United States Eldridge Hotel Full time

    Join Our Team as a Food Service AssociateThe Eldridge Hotel is seeking a motivated and dedicated individual to join our food service team. As a Food Service Associate, you will play a vital role in ensuring a delightful dining experience for our guests.Key Responsibilities:Learn and understand the menu offerings to assist guests effectively.Identify and...


  • Lawrence, Kansas, United States Integral HospitalitySolutions Full time

    Integral Hospitality Solutions is looking for a dedicated Night Auditor to become a vital part of our team and contribute to the success of our establishment. Key Responsibilities: Accurately posting, compiling, and verifying the accuracy of all hotel accounts each night. Delivering exceptional customer service to all guests, ensuring a pleasant experience....


  • Lawrence, Kansas, United States Bob's Discount Furniture Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Sales Specialist to join our team at Bob's Discount Furniture. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales growth through effective communication, product knowledge, and relationship-building...


  • Lawrence, Kansas, United States Eldridge Hotel Full time

    Join Our Team as a Dining Room AttendantThe Eldridge Hotel is seeking a dedicated and motivated individual to enhance our dining experience. As a Dining Room Attendant, you will play a crucial role in ensuring our guests enjoy their meals in a welcoming atmosphere.Key Responsibilities:Learn the menu thoroughly to assist guests with their selections.Identify...

  • Bar Service Associate

    2 weeks ago


    Lawrence, Kansas, United States Torchy's Tacos Full time

    BartenderJob Category: Hourly Team MembersJob DetailsDescriptionAt Torchy's Tacos, we have a rich history that began in Austin, Texas, in 2006, evolving from a single food trailer to numerous locations across various states. Our mission is clear: Be Damn Good. Our vision is to serve the finest tacos, driven by our passion and commitment to excellence.What We...

  • Service Team Member

    2 weeks ago


    Lawrence, Kansas, United States Concord Hospitality Full time

    Join Our Team as a Server At Concord Hospitality, we are in search of individuals who are dedicated to providing exceptional service to our guests. Working in our dining establishments means you often represent the first or last interaction our guests have during their visit. Your warm smile and positive attitude create a welcoming atmosphere that enhances...


  • Lawrence, Kansas, United States BC LYND Hospitality Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Part-time Guest Room Attendant to join our team at BC LYND Hospitality. As a key member of our housekeeping team, you will be responsible for maintaining clean and attractive guestrooms to our brand standards while providing exceptional service to our guests.Key ResponsibilitiesMaintain high...


  • Lawrence, Kansas, United States Capfed Full time

    Position Title: Customer Service Associate IIJob Category: Retail OperationsJob Overview:Capitol Federal is seeking an individual who is dedicated to making a positive impact and wishes to advance their career in the banking sector. With a legacy spanning over 125 years, Capitol Federal has been a cornerstone of banking in the Midwest, and we believe that...


  • Lawrence, Kansas, United States The Salvation Army Central Territory Full time

    Job DescriptionThe Salvation Army Central Territory is seeking a highly motivated and customer-focused Store Sales Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key...


  • Lawrence, Kansas, United States Taco John's of Lawrence Full time

    Job Opportunity at Taco John's of LawrenceJob Summary:Taco John's of Lawrence is seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our crew, you will be responsible for providing exceptional guest service, ensuring a positive dining experience, and maintaining a clean and safe...


  • Lawrence, Kansas, United States Oak View Group Full time

    Job SummaryThe Part-Time Culinary Supervisor is a key member of our team at Oak View Group, responsible for delivering exceptional food and beverage experiences to our guests. This role requires a strong culinary background, excellent leadership skills, and the ability to work well in a fast-paced, event-driven environment.Key ResponsibilitiesFood...

  • Food Service Manager

    2 weeks ago


    Lawrence, Kansas, United States Oak View Group Full time

    Position Overview:The Food Service Manager plays a crucial role in delivering exceptional culinary experiences by ensuring the preparation and presentation of high-quality meals. This position involves overseeing the culinary team, ensuring adherence to established recipes and standards, and maintaining a high level of food safety and sanitation.Key...


  • Lawrence, Kansas, United States Oak View Group Full time

    About the RoleThe Culinary Supervisor is a key member of the Oak View Group team, responsible for delivering exceptional food and beverage experiences to our guests. This role requires a high level of culinary expertise, leadership skills, and attention to detail.Key ResponsibilitiesFood Preparation and Presentation: Prepare and cook high-quality meals,...

  • Team Member

    3 days ago


    Lawrence, Kansas, United States Genesh Full time

    Job Summary:We are seeking a motivated and team-oriented Team Member to join our team at Genesh. As a Team Member, you will be responsible for providing excellent guest service and serving our customers Hot and Fresh Food in a Clean and Safe environment in a Friendly and Fast manner.Key Responsibilities:Serve guests in a timely and efficient mannerPrepare...


  • Lawrence, Kansas, United States Allworth Financial Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Operations Representative to join our team at Allworth Financial. As a key member of our Client Service Department, you will play a critical role in delivering exceptional service experiences to our clients and guests.Key ResponsibilitiesClient Service: Deliver exceptional service...