Patient Service Representative
6 days ago
Wayne Health Services Inc is a leading healthcare provider, serving over one million patients and their families annually. We are committed to advancing medical knowledge, technologies, and practices, while developing and educating the next generation of exceptional healthcare professionals.
Job SummaryThe Patient Service Representative (PSR) plays a critical role in delivering exceptional patient and family experiences in our outpatient clinic settings. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Essential Duties and Responsibilities- Perform day-to-day operations of the facility, including answering a high volume of inbound calls, scheduling patient appointments, and maintaining accurate records.
- Provide excellent customer service, responding to patient inquiries and resolving issues in a timely and professional manner.
- Collect co-payments, fees for services, and past due balances, while identifying patients eligible for financial assistance and sliding fee scale discounts.
- Process billing information, post payments, and follow end-of-day closing procedures.
- Prepare reconciliation and bank deposit forms, and maintain a safe and clean work environment.
- High School Diploma or equivalent required.
- Minimum 2-3 years medical billing or physician office experience.
- EHR system experience required.
- Previous experience in a customer service position.
- Strong working knowledge of Microsoft Excel and Word.
40-hour work week, with additional hours as needed. Wayne Health Services Inc is an EEO/AA/Veteran/Disability Employer.
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Patient Service Representative
2 weeks ago
Hamtramck, Michigan, United States Wayne Health Services Inc Full timeAbout UsWayne Health Services Inc is a leading healthcare provider serving one million patients and their families annually. We are committed to advancing medical knowledge, technologies, and practices, and developing the next generation of exceptional healthcare professionals.Job SummaryThe Patient Services Representative (PSR) plays a critical role in...
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Patient Service Representative
2 weeks ago
Hamtramck, Michigan, United States Wayne Health Services Inc Full timeJob SummaryThe Patient Services Representative (PSR) plays a vital role in ensuring the smooth operation of our outpatient clinics. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare professionals.Key ResponsibilitiesFront Desk Operations: Greet patients and...
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