Medical Services Coordinator

2 days ago


Hamtramck, Michigan, United States Wayne State University Physician Group Full time
Job Summary:

The Center of Population Health Accountability (CPHA) is a pioneering initiative that aims to provide integrated, whole-person physical and behavioral health services. Our team is dedicated to addressing the social determinants of health that impact individuals and communities.

We are seeking a highly motivated Patient Service Representative to join our Mobile Health Unit team. As a key member of our team, you will provide essential support for health screenings and medical services, ensuring a positive patient experience.

Key Responsibilities:
  • Confirm patient demographics, insurance information, and physician referrals
  • Schedule patient appointments according to defined protocols
  • Provide exceptional customer service, responding to patient needs in a timely and courteous manner
  • Maintain a safe and clean work environment, adhering to health and safety standards
  • Travel to Mobile Health Unit sites, adapting to changing locations and schedules
  • Multitask various roles, including quality assurance and lab orders
  • Efficiently navigate multiple healthcare platforms to assist patients
  • Communicate effectively with patients, families, and internal stakeholders
Requirements:
  • High School Diploma or GED
  • Bachelor's Degree preferred
  • Ability to communicate effectively, both verbally and in writing
  • Interpersonal skills necessary to establish and maintain productive working relationships
  • Ability to work independently and adapt to changing environments
  • Basic grasp of computers
Working Conditions:

Hours and days will be determined by the business needs of the department. Additional hours may be required. 40 hours per week.

Wayne Health is an EEO/AA/Veteran/Disability Employer.



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