Medical Services Coordinator
2 days ago
The Center of Population Health Accountability (CPHA) is a pioneering initiative that aims to provide integrated, whole-person physical and behavioral health services. Our team is dedicated to addressing the social determinants of health that impact individuals and communities.
We are seeking a highly motivated Patient Service Representative to join our Mobile Health Unit team. As a key member of our team, you will provide essential support for health screenings and medical services, ensuring a positive patient experience.
Key Responsibilities:- Confirm patient demographics, insurance information, and physician referrals
- Schedule patient appointments according to defined protocols
- Provide exceptional customer service, responding to patient needs in a timely and courteous manner
- Maintain a safe and clean work environment, adhering to health and safety standards
- Travel to Mobile Health Unit sites, adapting to changing locations and schedules
- Multitask various roles, including quality assurance and lab orders
- Efficiently navigate multiple healthcare platforms to assist patients
- Communicate effectively with patients, families, and internal stakeholders
- High School Diploma or GED
- Bachelor's Degree preferred
- Ability to communicate effectively, both verbally and in writing
- Interpersonal skills necessary to establish and maintain productive working relationships
- Ability to work independently and adapt to changing environments
- Basic grasp of computers
Hours and days will be determined by the business needs of the department. Additional hours may be required. 40 hours per week.
Wayne Health is an EEO/AA/Veteran/Disability Employer.
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