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Customer Service Representative

2 months ago

Hamtramck, Michigan, United States Professional Moving & Storage INC Full time
Customer Service Representative

We are seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering top-notch customer experiences through effective communication, problem-solving, and product knowledge.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Troubleshoot and resolve technical issues in a efficient and effective way
  • Document and update customer records to ensure seamless interactions
  • Develop and maintain a comprehensive knowledge base of our products and services
Requirements:
  • Previous experience in customer-facing roles, sales, or related fields
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Positive and professional attitude
  • Strong written and verbal communication skills