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Front Desk Coordinator
4 weeks ago
We are seeking a highly skilled and organized Front Desk Receptionist to join our team at SourcePro Search, LLC in New York.
As the first point of contact for our clients, you will play a crucial role in ensuring their needs are met promptly and professionally.
As part of our collaborative culture, you will have the opportunity to work alongside like-minded individuals and contribute to our mission of delivering top-tier legal services to our clients.
Key Responsibilities:
- Greet clients warmly and ensure their needs are met promptly.
- Efficiently schedule appointments and manage calendars using Microsoft Outlook.
- Handle a high volume of calls, directing them to the appropriate parties with professionalism and courtesy.
- Maintain accurate records of appointments and walk-ins in our visitor log.
- Organize and prioritize incoming correspondence, labeling them appropriately for case management.
- Assist with outgoing mail and ensure the front waiting area is well-maintained and stocked.
- Provide general office support and assist with various projects as needed.
Requirements:
- Proficiency in operating and managing multiple phone lines.
- Exceptional customer service skills with a professional and friendly demeanor.
- Strong proficiency in Microsoft Office suite (Outlook, Word, Excel).
- Excellent verbal and written communication skills.
- Reliability and ability to thrive in a fast-paced environment.