Furniture Sales Consultant
2 weeks ago
Position Overview:
The Retail Commission Sales Associate is tasked with delivering exceptional customer service while achieving sales targets and departmental goals. This role is pivotal in ensuring a welcoming shopping environment for customers.
Key Responsibilities:
- Provide outstanding service to customers, addressing their needs and preferences effectively.
- Utilize various systems and tools to facilitate transactions and enhance the shopping experience.
- Engage proactively with customers using both in-store and personal devices for shopping assistance.
- Maintain a thorough understanding of product offerings to assist customers in making informed decisions.
- Handle returns and delivery inquiries with professionalism and courtesy.
- Achieve personal sales objectives and contribute to team goals, including customer satisfaction metrics.
- Utilize customer relationship management tools to maintain and enhance customer profiles.
- Stay informed about current promotions and product knowledge through ongoing training.
- Adhere to company policies regarding asset protection and inventory management.
Qualifications:
- No prior education or experience is required.
- Strong communication skills and the ability to connect with a diverse customer base.
- Adaptability to changing priorities and a resourceful approach to problem-solving.
- Willingness to work flexible hours, including evenings and weekends.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Occasional lifting of items up to 25 lbs.
- Proficient use of technology and equipment necessary for job functions.
This role is essential in creating a positive shopping experience and driving sales within the retail environment.
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