Furniture Sales Consultant

2 weeks ago


Arlington, Virginia, United States Simon Property Group Full time

Position Overview:

The Retail Commission Sales Associate is tasked with delivering exceptional customer service while achieving sales targets and departmental goals. This role is pivotal in ensuring a welcoming shopping environment for customers.

Key Responsibilities:

  1. Provide outstanding service to customers, addressing their needs and preferences effectively.
  2. Utilize various systems and tools to facilitate transactions and enhance the shopping experience.
  3. Engage proactively with customers using both in-store and personal devices for shopping assistance.
  4. Maintain a thorough understanding of product offerings to assist customers in making informed decisions.
  5. Handle returns and delivery inquiries with professionalism and courtesy.
  6. Achieve personal sales objectives and contribute to team goals, including customer satisfaction metrics.
  7. Utilize customer relationship management tools to maintain and enhance customer profiles.
  8. Stay informed about current promotions and product knowledge through ongoing training.
  9. Adhere to company policies regarding asset protection and inventory management.

Qualifications:

  • No prior education or experience is required.
  • Strong communication skills and the ability to connect with a diverse customer base.
  • Adaptability to changing priorities and a resourceful approach to problem-solving.
  • Willingness to work flexible hours, including evenings and weekends.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Occasional lifting of items up to 25 lbs.
  • Proficient use of technology and equipment necessary for job functions.

This role is essential in creating a positive shopping experience and driving sales within the retail environment.



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