Retail Sales Consultant
2 weeks ago
Position Title: Retail Commission Sales Associate
Company: Simon Property Group
Job Role: Full-Time Sales Associate
Overview:
The Retail Commission Sales Associate is tasked with delivering exceptional customer service while achieving sales targets and goals. This role emphasizes the importance of product knowledge and customer engagement to create a welcoming shopping environment.
Key Responsibilities:
- Utilize all necessary systems to complete transactions efficiently.
- Proactively assist customers utilizing various shopping devices.
- Ensure a comprehensive store experience for both digital and physical customers.
- Provide outstanding customer service, making customer satisfaction a priority.
- Handle returns and delivery inquiries with professionalism.
- Assess customer needs based on individual preferences.
- Demonstrate thorough knowledge of products and services to enhance sales.
- Recommend additional items to complement customer selections.
- Achieve personal sales and performance goals consistently.
- Maintain a professional demeanor reflecting the company’s commitment to customer service.
- Utilize customer relationship management tools to enhance sales opportunities.
- Follow up with customers to ensure a positive shopping experience.
- Stay informed about current promotions and product offerings.
- Adhere to inventory control and compliance protocols.
Qualifications:
No formal education or prior experience is required. Candidates should possess strong interpersonal skills and the ability to communicate effectively with a diverse customer base. A resourceful and adaptable mindset is essential, along with the ability to work flexible retail hours.
Physical Requirements:
This position involves prolonged periods of standing and walking, as well as the ability to lift and move items weighing up to 25lbs. Frequent use of technology and cash register systems is required.
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