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Administrative Coordinator

2 months ago

Newark, Delaware, United States TBC Hotels Full time
Job Overview

The Office Manager at TBC Hotels plays a crucial role in ensuring the efficient functioning of the hotel’s administrative operations. This position encompasses a variety of responsibilities, including administrative support, human resources management, payroll oversight, and basic accounting functions.

Key Responsibilities:
  • Organize and maintain a streamlined office environment, overseeing office supplies, equipment upkeep, and communication.
  • Support front desk operations during busy periods, assisting with guest check-ins, check-outs, and inquiries.
  • Coordinate and schedule meetings, interviews, and training sessions for staff.
  • Assist in planning employee engagement activities, such as monthly celebrations and seasonal events.
  • Maintain and update employee records, ensuring confidentiality and adherence to legal standards.
  • Facilitate the onboarding process for new hires, including orientation and necessary documentation.
  • Address employee questions regarding HR policies, benefits, and payroll matters.
  • Prepare and manage payroll processes, ensuring accuracy and timely salary disbursement.
  • Oversee the timekeeping system, ensuring precise recording of hours worked and leave taken.
  • Maintain payroll documentation and respond to payroll-related inquiries from staff.
  • Process invoices, monitor expenses, and manage accounts payable and receivable.
  • Collaborate with suppliers and vendors, managing contracts and ensuring timely payments for services.
  • Assist in managing employee uniform distribution and inventory.
  • Ensure compliance with hotel policies and applicable local, state, and federal regulations, particularly in HR and financial practices.
  • Support special projects and undertake additional responsibilities as directed by the General Manager.
Qualifications:
  • Strong communication and interpersonal skills.
  • Proficient in hotel management software and Microsoft Office Suite.
  • Excellent analytical and problem-solving abilities.
  • Ability to perform under pressure.
  • Exceptional organizational skills with a talent for multitasking and prioritizing tasks effectively.
  • High attention to detail and accuracy in all assignments.
  • Outstanding customer service skills with a professional demeanor.
Education and Experience:
  • Preferred Associate's or Bachelor's degree in Business Administration, Accounting, Human Resources, or a related field.
  • Minimum of 2-3 years of experience in an administrative or office management capacity, ideally within the hospitality sector.
  • Familiarity with HR practices, including recruitment, payroll, and employee relations.
  • Basic understanding of accounting principles and experience with financial reporting, accounts payable, and receivable.