Surgical Procedure Scheduler
3 weeks ago
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Urological Associates of Savannah, PC, a well-established urology practice, is seeking a full-time Ambulatory Surgery Center Procedure Scheduler. This role operates Monday through Friday from 8:00 a.m. to 5:00 p.m. The ideal candidate will possess strong computer data entry skills and effective communication abilities. Experience in medical procedure scheduling and familiarity with Electronic Medical Record (EMR) systems are crucial for success in this position.
Position Summary:
This non-exempt role is primarily responsible for coordinating surgical procedure appointments for patients.
Key Responsibilities:
- Schedule surgical appointments for patients and inform them via phone. If contact cannot be established, send notification letters to the registered home address.
- Utilize a computerized scheduling system to align physician availability with patient preferences regarding appointment dates and times.
- Ensure timely updates are made throughout the day for any changes, including cancellations or new appointments.
- Proactively fill open appointment slots by reaching out to patients on the waiting list.
- Maintain communication with the ASC Nurse Manager regarding any patient scheduling concerns or system-related issues.
- Apply customer service techniques to interact with patients in a professional and courteous manner.
Qualifications:
High School diploma or GED required; a minimum of one year of experience in a medical scheduling role is preferred.
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