Front Desk Ambassador

4 weeks ago


Houston, Texas, United States STUDIO A SALON Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Concierge to join our team at Studio A Salon. The ideal candidate will have a minimum of 2 years of experience in the spa and wellness industry, with a proven track record of providing exceptional customer service.

Key Responsibilities:

• Greet clients with a warm and friendly demeanor, ensuring a positive and welcoming atmosphere.

• Manage client bookings, appointments, and inquiries efficiently, demonstrating excellent organizational skills.

• Coordinate and manage hair artists' schedules to optimize productivity and minimize downtime.

• Assist clients with salon services selection and provide information on products and promotions.

• Handle cash and electronic transactions accurately and securely.

• Maintain cleanliness and tidiness of the reception area and salon facilities.

• Collaborate closely with stylists and other team members to ensure seamless operations.

• Uphold the salon's reputation for professionalism, luxury, and excellence in customer service.

Requirements:

• Minimum 2 years of experience in the spa and wellness industry, preferably in a high-end salon or similar setting.

• Exceptional interpersonal skills with a genuine passion for providing outstanding customer service.

• Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.

• Strong organizational and time management skills, with attention to detail.

• Proficiency in salon management software or similar scheduling systems is preferred.

• Professional appearance and demeanor at all times.

• Flexibility to work evenings and weekends as required.

About Studio A Salon

We are a boutique hair salon dedicated to delivering the highest level of service to our valued clients. If you are a friendly, organized, and customer-focused individual with a passion for the beauty and wellness industry, we would love to hear from you.
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