Front Desk Ambassador
4 weeks ago
We are seeking a highly skilled and experienced Front Desk Concierge to join our team at Studio A Salon. The ideal candidate will have a minimum of 2 years of experience in the spa and wellness industry, with a proven track record of providing exceptional customer service.
Key Responsibilities:
• Greet clients with a warm and friendly demeanor, ensuring a positive and welcoming atmosphere.
• Manage client bookings, appointments, and inquiries efficiently, demonstrating excellent organizational skills.
• Coordinate and manage hair artists' schedules to optimize productivity and minimize downtime.
• Assist clients with salon services selection and provide information on products and promotions.
• Handle cash and electronic transactions accurately and securely.
• Maintain cleanliness and tidiness of the reception area and salon facilities.
• Collaborate closely with stylists and other team members to ensure seamless operations.
• Uphold the salon's reputation for professionalism, luxury, and excellence in customer service.
Requirements:
• Minimum 2 years of experience in the spa and wellness industry, preferably in a high-end salon or similar setting.
• Exceptional interpersonal skills with a genuine passion for providing outstanding customer service.
• Ability to thrive in a fast-paced environment and manage multiple tasks simultaneously.
• Strong organizational and time management skills, with attention to detail.
• Proficiency in salon management software or similar scheduling systems is preferred.
• Professional appearance and demeanor at all times.
• Flexibility to work evenings and weekends as required.
About Studio A Salon
We are a boutique hair salon dedicated to delivering the highest level of service to our valued clients. If you are a friendly, organized, and customer-focused individual with a passion for the beauty and wellness industry, we would love to hear from you.
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