Front Desk Ambassador

4 weeks ago


Houston, Texas, United States Blink Fitness Full time
Job Overview

Blink Fitness is seeking a highly motivated and enthusiastic Bilingual Front Desk Associate to join our team. As a Moodlifter, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for everyone who walks through our doors.

Responsibilities

  • Greet every member and guest with a smile and a warm welcome
  • Provide tours of the club to potential members, highlighting the benefits of our premium quality fitness experience
  • Answer phone calls in a professional and energetic manner, providing assistance and support to our members
  • Execute all opening and closing operational procedures to ensure the club runs smoothly and efficiently
  • Handle member requests and concerns with a sense of urgency and empathy
  • Actively participate in maintaining a spotless club, including frequent bending, lifting, and walking around the club to organize equipment and straighten up
  • Sign members up for startup sessions with our experienced personal trainers
  • Maintain regular and punctual attendance, ensuring that our members receive the best possible service
  • Comply with all company policies and procedures, upholding the highest standards of quality and customer satisfaction

Qualifications

  • Enthusiastic, energetic, friendly, and personable
  • Excellent verbal and written communication skills
  • Able to lift and move gym equipment weighing 15-20 lbs frequently and 45 lbs occasionally
  • Able to remain in a stationary position at the front desk for the majority of the workday
  • World-class customer service skills
  • Works hard, multi-tasks, and is a problem solver
  • Passion for the Blink Fitness brand
  • Bilingual English/Spanish speaking

Compensation and Benefits

As a valued member of our team, you will receive a complimentary Blink Fitness membership, as well as a range of benefits that will enhance your overall experience and well-being.

Company Overview

Blink Fitness is a premium quality, value-based fitness brand with over 100 locations open or in development throughout New York, New Jersey, Pennsylvania, and California. We put Mood Above Muscle, celebrating the positive feeling you get from exercise, not just the physical benefits. Our team is passionate, entrepreneurial, and dedicated to delivering an exceptional experience for our members.


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