Ecommerce Account Manager
1 month ago
We are seeking an Ecommerce Account Manager to oversee our online sales channels and drive company revenue. Key responsibilities include managing PO orders, optimizing e-commerce operations, analyzing sales data, and coordinating with marketing teams to enhance user experience.
Key Responsibilities:
- Manage and oversee PO orders on various e-commerce channels
- Optimize all aspects of our e-commerce operations, including inventory, pricing, and promotions
- Analyze sales data to optimize performance and increase sales
- Coordinate with marketing teams to enhance user experience and align with the brand's unique identity
- Monitor and improve order fulfillment processes to deliver an outstanding customer experience
- Handle and resolve customer issues related to online purchases in a timely and effective manner
- Reach agreed upon sales targets by the deadline
- Create sales material to present to customers
- Provide weekly and monthly reports to upper management on account health and KPIs
Qualifications:
- Previous experience in sales, customer service, or related fields
- Ability to build rapport with clients
- Strong negotiation skills
- Deadline and detail-oriented
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