Promotional Outreach Specialist
3 days ago
About Coastal Connections Connecticut
We are a local business consulting firm that specializes in creating, developing, and executing communication-focused promotional outreach campaigns for various clients across the telecommunications, clean energy, and food and beverage industry.
Our Team
Our team of passionate and driven professionals work together in an entrepreneurial, fast-paced environment to produce dynamic promotional outreach campaigns that provide our clients with increased brand awareness in hard-to-reach markets.
Key Responsibilities
- Help craft and execute all promotional outreach campaigns for surrounding communities
- Facilitate all customer engagement through strong relationship-building, consultative communications techniques, and active-listening skills
- Proactively monitor and identify potential product and service risks and provide real-time feedback to the client for improvement
- Create training material for newly onboarded employees and update when needed with new product, service, and promotional information
- Communicate and engage with customers in local markets to drive brand awareness and increase market share for our clients
Requirements
- Previous experience in a communications-centric role
- Prior experience working in an accelerated and entrepreneurial team environment
- Knowledge of basic communications techniques and promotional outreach strategies
- Proven track record of establishing long-lasting, positive client relationships
Education & Qualifications
- Bachelor's Degree and/or 2-3 years' of customer success or client relations experience
- Experience working hands-on with clients or customers
- Excellent written and verbal communication skills
- High energy, self-motivated, driven, and dynamic personality
- Confident, with strong interpersonal skills and a genuine team player
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